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SERVER
Professional Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic with ability to perform effectively in independent or team environments. Efficient Administrative team member with strong history of providing top-notch clerical support and operational assistance to support staff needs. Diplomatic communicator and self-motivated worker with decisive nature necessary to manage independent work. Experienced in coordinating documents, supplies and project resources. Enthusiastic Administrative Assistant with expertise in anticipating professional needs and proactively identifying and resolving problems. Bringing proven ability to promote organization and availability through effective schedule development. Excellent customer service and conflict management skills.

Work History
Pickle Barrel Cafe. Dublin, GAServer | 01/2020 - Current
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
  • Worked with POS system to place orders,manage bills and handle complimentary items for dissatisfied customers.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Collected credit card, cash and gift certificate payments from customers and made proper change for cash transactions.
  • Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
  • Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.
  • Monitored guests for intoxication and immediately reported concerns to management.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
  • Greeted and maintained relationships with regular customers.
  • Checked identification to enforce age requirement for alcoholic beverages.
  • Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business.
  • Prepared beverages and filled food orders for customers.
Davita Shamrock Dialysis PD Department. Dublin, GAAdministrative Assistant Volunteer | 08/2018 - 12/2019
  • Responsible for bulletin board design and decorations for monthly patient education.
  • Performed general office duties, including answering multi-line phones, routing calls and messages and greeting visitors.
Fairview Park Hospital. Dublin, GAEmergency Room Technician | 04/2009 - 03/2010
  • Reason for Leaving: Military Spouse - relocation, Register patients, obtained vital signs, assist nursing staff as needed.
  • Facilitated transfer of patients throughout medical facility and between departments.
  • Safely transported patients by wheelchair, stretcher or bed to other units.
  • Assisted in obtaining and documenting vital signs and placement of oxygen saturation, cardiac monitoring and non-invasive blood pressure monitoring systems.
  • Received direction and assignments from physicians and nurses, providing efficient technical support to optimize patient care.
  • Carried out phlebotomy procedures, including preparing patients, finding viable veins and watching for adverse reactions
  • Collected basic samples such as blood, urine and stool, labeling specimens properly and transferring to laboratory for testing.
  • Administered basic wound care, insertion of Foley catheters and nasogastric tubes.
  • Liaised between nurses, physicians, patients, and visitors.
  • Followed all hospital policies and procedures and complied with local, state and federal agency and accrediting body guidelines.
  • Cleaned, maintained and restocked treatment areas.
  • Continuously monitored patients and reported changes to head nurses and physicians.
  • Assisted patients with limited mobility in dressing and undressing, bathing and other day-to-day needs.
  • Worked with nurses to assess patients and prepare for tests and procedures.
  • Measured vital statistics, collected specimens for lab analysis and recorded data in appropriate medical records.
Skills
  • Spreadsheet management
  • Filing and data archiving
  • Office administration
  • Microsoft Excel certified
  • Record keeping
  • Documentation and reporting
  • AP/AR understanding
  • Accounting familiarity
  • Appointment setting
  • Payroll and budgeting
  • Administrative support
  • Microsoft Office Specialist Certification
  • Mail handling
  • Sorting and labeling
  • Sage 50 US
  • Records management
  • Scheduling
  • Data entry
  • Social media knowledge
  • Bookkeeping
  • Patient scheduling
  • Quick Books
Education
Oconee Fall Line Technical CollegeSandersville, GA04/2020Associate of Applied Science: Accounting
Oconee Fall Line Technical College12/2019Certificate: Payroll Accounting Specialist
Oconee Fall Line Technical CollegeSandersville, GA12/2019Certificate: Office Accounting Specialist
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Resume Overview

Companies Worked For:

  • Pickle Barrel Cafe
  • Davita Shamrock Dialysis PD Department
  • Fairview Park Hospital

School Attended

  • Oconee Fall Line Technical College

Job Titles Held:

  • Server
  • Administrative Assistant Volunteer
  • Emergency Room Technician

Degrees

  • Associate of Applied Science : Accounting
    Certificate : Payroll Accounting Specialist
    Certificate : Office Accounting Specialist

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