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Reliable and ambitious UTSA alumnus with a Bachelor of Arts degree in English seeking enrollment in a Master's program that would help further my career goals in the public sector. Specifically, I have prospects to work in the U.S. Department of State where I can exercise diplomacy and facilitate cooperation between nations. No matter where I end up, I wish to dedicate my life to public service. I have several years of experience in various work environments including a movie theater, law firm, and restaurant that have shaped my work ethic into one that is resiliant and motivated. What's more, my completion of a B.A. has instilled a sense of discipline and thirst that has prepared me for the challenges that await me in my future.
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The University Of Texas At San Antonio - San Antonio, TX
- Creative Writing concentration
- Minor in Russian
- Certificate of Excellence in Foreign Language (Russian) (2018) recipient
- Honorable mention for creative writing poetry submission in the 2019 College of Liberal and Fine Arts Conference
- Russian Club member
- Honor Roll, Spring 2018; Dean's List, Fall 2018; President's List Spring 2019, Fall 2019, Spring 2020, Fall 2020
- International Educational Fund Scholarship Recipient
Study Abroad Program (Russia) - Moscow, Russia,
- Intensive Russian Language Program
- Received certification of completion upon graduation
- Completed a total of 60 academic hours of group tuition
- Participated in multiple excursions led by my professor throughout the cities of Moscow and Saint Petersburg to Museums and other landmarks including the Tretyakov Gallery, Hermitage Museum, and much more.
- Experienced firsthand the routine lifestyles of Muscovites and Pitertsies
- (Fiction) https://1drv.ms/w/s!AiQVo012dZrwsgfh4HBkyI-vWst2?e=xmZb6Y
- (Screenwriting) https://1drv.ms/w/s!AiQVo012dZrwuz5XlDNxhNzupkix?e=XNy9bv
- (Poetry) https://1drv.ms/w/s!AiQVo012dZrw3jbidzU6CLg_-2tV?e=8igXyo
- Operate POS terminals to input orders, split bills and calculate totals.
- Enforce minimum age requirements for consumption of alcoholic beverages.
- Restock nonperishable food items, condiments and napkins to keep pantry well-supplied.
- Promote desserts, appetizers and specialty drinks to optimize sales.
- Collaborate with host, bus person and cook to serve up food and beverage options.
- Answer phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
- Offered product and service consultations and employed upselling techniques.
- Trained all new sales employees on effective sales, service and operational strategies to maximize team performance.
- Reset store displays for special events and seasonal merchandise changes.
- Met and consistently exceeded revenue targets with proactive, customer-specific suggestions of accessories and related items.
- Met with customers to offer assistance with selecting merchandise, finding accessories and completing purchases.
- Maintained complete confidentiality in accordance with organization and legal requirements.
- Disseminated information to correct department, individual or outside location.
- Consolidated diverse medical records.
- Observed confidentiality and safeguarded all patient-related information.
- Obtained information by contacting appropriate personnel or patients.
- Updated daily logs to track information movements.
- Wrote reports, emails, memoranda, letters and releases.
- Provided respectful assistance to all parties, including patients, staff members and insurance company representatives.
- Pulled patient records and transferred information to appropriate parties.
- Greeted guests at front desk, by name when possible, warmly offered assistance and went extra mile to answer questions or resolve issues beyond guest expectations.
- Promoted high level of guest satisfaction through genuine, enthusiastic and friendly interactions.
- Determined authenticity and applicability of presented tickets.
- Complied with health and sanitation practices and procedures.
My primary interest is philanthropy. My family and I participate annually in Meals on Wheels during the holidays. Insofar as finances are concerned, I like to donate financially when and where ever I am able to various charities. I donate blood regularly. I think this is not only a civic duty, but a passion of mine that brings personal satisfaction.
Another passion of mine is language. The value of communication is inestimable and perhaps the primary means for peace and prosperity in a society. One of my goals is to learn several languages.
Some of my other passions include storytelling, writing, reading, painting, music, and film. I regularly enjoy expressing my creativity through these wonderful mediums.
I ascribe much significance to diet and exercise for a healthy mind, soul, and body.
I long to travel and explore the many cultures and ethnic backgrounds of this world. I have been to Moscow and Saint Petersburg and have acquired invaluable insight into their culture and language that cannot be understood from afar.
I see the inimitable value in education and consider my studies not only imperative, but pleasurable and exciting. I truly believe this pursuit can offer me incalculable worth toward my career and personal goals.
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Resume Overview
School Attended
- The University Of Texas At San Antonio
- Study Abroad Program (Russia)
Job Titles Held:
- Server
- Sales Associate
- Medical Records Clerk
- Guest Experience Specialist
Degrees
- Bachelor of Arts
- Certificate of Completion
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