LiveCareer-Resume

server resume example with 3+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Professional Summary

Talented Server bringing skills in order management, payment processing and up-selling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards. Motivated in all previous serving jobs as well as all any other jobs with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Dedicated food service professional well-versed in food and beverage operations and guest services. Experienced in managing large-scale events or intimate gourmet dining and afternoon tea services. Successful at building relationships with customers to increase loyalty and repeat business. Friendly serving and assisting residents/patrons with experience in fast-casual and counter service. Fine dining expert and cheese connoisseur with extensive beverage and food knowledge. Dynamic presence known for enhancing customer experience at high-end dining locations.

Skills
  • Conflict and Complaint Resolution
  • Order Accuracy and Delivery
  • Specials Promotion and Upselling
  • Customer Service and Rapport
  • Cool Under Pressure
  • High-Volume Dining
  • PPE Guideline Compliance
  • Menu Memorization and Presentation
  • Food and Beverage Service
  • Warm and Friendly
  • Age Verification
  • Special Requests and Substitutions
  • Able to Lift 30 Pounds
  • Team Player
  • Transactions and Cash Handling
  • Identification Requirements
  • Daily Specials Memorization
  • Buffet Setup and Takedown
  • Server Improvements
  • Guest Inquiries
  • Sales Expertise
  • Greeting and Seating Guests
  • Waiting Tables
Work History
Server, 04/2022 to Current
Landry'sEdison, NJ,
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Used slow periods to restock supplies, ice, trays and delivery bags.
  • Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
  • Checked identification for minimum age for sale of alcoholic beverages.
  • Increased sales significantly by upselling higher-end products to customers.
  • Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
  • Noted special patron requests and followed up with kitchen to confirm delivery.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Answered customers' questions, recommended items and recorded order information.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Quickly and clearly communicated dining orders to kitchen staff, directing attention to special requests or dietary restrictions.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
Certified Nursing Assistant, 01/2022 to Current
Sheridan Memorial HospitalSheridan, WY,
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
  • Checked patient vitals such as temperature, blood pressure and blood sugar levels.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Oversaw and maintained patients' rooms, group living areas and nurse stations.
  • Obtained biological specimens for ordered tests and prepared for laboratory transport.
  • Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
  • Facilitated personal hygiene management, feeding and ambulation.
  • Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
  • Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
  • Maintained best-in-class standards for individualized care in 60-bed unit by continuously checking in with patients and families and quickly providing care.
  • Checked supply availability and laid out instruments for all of my patient rooms.
Head Bartender, 03/2019 to 02/2022
HyattOlympic Valley, CA,
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
  • Closed out cash register and prepared cashier report at close of business.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Boosted bar profitability, mentoring team members on routine procedures and productivity strategies.
  • Kept detailed inventories and notified management of ordering needs for liquor, beer, wine and bar supplies.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Trained multiple new bartenders on drink preparation, product promotion, garnish preparation and sanitation protocol.
  • Poured and prepared mixed drinks for over 100 customers daily.
  • Conducted regular inventories of bar and drink supplies to keep stock on hand and avoid expensive rush orders.
  • Consulted with managers to organize special events and promotions.
  • Managed bar at special events, leading team in providing coordinated service for weddings, business meetings and social gatherings.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Polished glassware, bussed tables and removed debris to keep customer areas clean.
  • Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
  • Designed special drink and cocktail offerings on monthly basis as part of seasonal offerings.
  • Implemented drink prep procedures that significantly reduced wasted stock.
  • Developed specialty drinks to work with covid menu changes, sustaining customer interest and solid bar revenue.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
In-Home Caregiver, 01/2022 to 04/2022
Rockwell Care ServicesPocatello, ID,
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
  • Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces and purchasing supplies.
  • Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
  • Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
  • Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
  • Monitored progress and documented patient health status changes to keep care team updated.
  • Completed entries in log books, journals and care plans to accurately document and report patient progress.
  • Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.
  • Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness.
  • Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
  • Assisted disabled clients to support independence and well-being.
  • Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
Education
High School Diploma: , Expected in 05/2014 to Tawas Area High School - Tawas City, MI
GPA:

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Resume Overview

School Attended

  • Tawas Area High School

Job Titles Held:

  • Server
  • Certified Nursing Assistant
  • Head Bartender
  • In-Home Caregiver

Degrees

  • High School Diploma

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