server resume example with 15+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
:
Summary
Experienced restaurant employee with solid background in various types of FOH functions such as a waitress, hostess, trainer and a manager over a near twenty year period. Demonstrates genuine hospitality to establish rapport with patrons and deliver memorable -experiences. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote a positive dining experiences.
Skills
Twenty years restaurant experience from family style to fine dining as well as catering service .
Reliable and honest
Menu Memorization
Order Accuracy and Delivery
Verbal and Written communication
Service Orientated, believe in doing whatever it takes to make the customers experience positive
Management and training experience
Wine Pairings, wine and alcohol knowledge
Team player
Point of Sale (POS) System Operations
Liquor, Wine and Food service
High Volume Dining
Experience
Server, 01/2010 - 06/2019 Cache Creek Casino Resort – Brooks, CA,
Operated POS terminals to input orders, split bills and calculate totals.
Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
Communicated with hosts, bussers and kitchen staff to prepare for and serve food
Satisfied customers by topping off drinks and offering condiments, napkins and other items.
Provided exceptional service to high volume of daily customers.
Greeted customers, answered questions and recommended specials to increase profits.
Promoted desserts, appetizers and specialty drinks to optimize sales.
Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests
Prepared both alcoholic and non-alcoholic beverages as specified by patrons
Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
Carefully transferred orders from kitchen and bar areas to tables and cleared plates as patrons finished food and beverage items.
Reviewed identification for patrons before serving alcoholic
Explained menu options to guests, offered suggestions and took orders for food and beverages.
Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
Server, 06/2008 - 01/2010 Cache Creek Casino Resort – Brooks, CA,
Operated POS terminals to input orders, split bills and calculate totals.
Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
Provided exceptional service to high volume of daily customers.
Greeted customers, answered questions and recommended specials to increase profits.
Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
Promoted desserts, appetizers and specialty drinks to optimize sales.
Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests
Prepared both alcoholic and non-alcoholic beverages as specified by patrons
Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
Reviewed identification for patrons before serving alcoholic drinks.
Presented patrons with menus and specials promptly after seating, following up to address questions before taking orders.
Explained menu options to guests, offered suggestions and took orders for food and beverages
Greeted newly seated guests quickly
Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
Monitored customer movements and quickly cleared empty tables for future customers.
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