LiveCareer-Resume

server resume example with 4+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Hardworking Student with proven relationship-building and time mJessicagement skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.

Skills
  • Menu Memorization
  • Price Memorization
  • Food Inspection
  • High-Volume Dining
  • Point of Sale (POS) System Operations
  • Needs Assessment
  • Courteous with Strong Service Mindset
  • Upselling Products and Services
  • POS Systems and Ordering Platforms
  • Understanding Customer Needs
  • Calm and Professional Under Pressure
  • Verbal and Written Communication
  • Work Prioritization
  • Transaction Processing
  • Customer Service
  • Multitasking and Prioritization
  • Teamwork and Collaboration
Experience
09/2021 to Current Server Lifestyle Communities, Ltd. | New Albany, OH,
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Satisfied customers by topping off drinks and offering condiments, napkins and other items.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Addressed complaints to kitchen staff and served replacement items.
  • Provided exceptional service to high volume of daily customers.
  • Cleared table and bussed dishes to allow for quick setups.
  • Maintained accuracy while handling payments, giving change and printing receipts to customers.
  • Resolved customer concerns with friendly and knowledgeable service.
  • Set up dining room to meet hospitality and service standards.
  • Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
  • Maintained safe and sanitary area by checking food products' temperature and freshness.
  • Measured, mixed and prepped raw materials according to company specifications and recipes.
03/2020 to 08/2021 Cashier American Dining Creations | Columbia, MO,
  • Collected payments and provided accurate change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Helped customers find specific products, answered questions and offered product advice.
  • Worked closely with front-end staff to assist customers.
  • Processed sales transactions to prevent long customer wait times.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Wrapped items and carefully bagged purchases to prevent merchandise breakage.
  • Helped with purchases and signed customers up for rewards program.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Answered customer questions and provided store information.
  • Scanned merchandise using point-of-sale system for accurate purchase totals.
  • Discounted purchases by scanning and redeeming coupons.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Recommended complementary and discounted items to customers to increase sales.
02/2019 to 08/2021 Sales Associate Moneycorp | Providence, RI,
  • Collected payments and provided accurate change.
  • Helped customers find specific products, answered questions and offered product advice.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Sold various products by explaining unique features and educating customers on proper application or usage.
  • Built and maintained relationships with peers and upper mJessicagement to drive team success.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Answered product questions with up-to-date knowledge of sales and promotions.
  • Used technology resources to assist customers in locating and selecting items.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.
  • Developed trusting relationships with customers by making personal connections.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Answered incoming telephone calls to provide store, products and services information.
  • Worked with fellow sales team members to achieve group targets.
  • Engaged positively with each customer, providing professional and polite support for sales and service needs.
  • Answered customer questions, shared product knowledge and researched pricing and availability.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Suggested products and services to match customers' stated needs and preferences.
  • Continuously met sales goals via strategic prospecting.
  • Greeted incoming customers and provided expert sales and service to drive revenue.
07/2018 to 01/2019 Cashier, Production Kopps Frozen Custard | City, STATE,
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Collected payments and provided accurate change.
  • Worked closely with front-end staff to assist customers.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Processed sales transactions to prevent long customer wait times.
  • Set up and operated production equipment according to daily work orders and safety procedures.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Examined final products for conformance with quality and design standards.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Directed trash removal and sanitation procedures to keep aisles and register area organized.
  • Served and scooped ice cream, following sizing specifications.
  • Restocked ice cream disposable supplies, glass serving dishes and utensils.
  • Assembled and prepared ice cream-based drinks, following recipes to produce consistent products.
  • MJessicaged POS register to complete customer transactions.
  • Offered samples of new ice cream flavors to guests, promoting new flavors, special combinations and upselling to more expensive selections such as sundaes, waffle cones and special toppings.
  • Cleaned counters, tables and fountain equipment thoroughly to keep sanitary, following quality checkpoints.
Education and Training
Expected in 06/2021 to to High School Diploma | Shorewood High School, Shorewood, WI GPA:
Expected in to to Associate of Science | Nursing Practice Milwaukee Area Technical College, Milwaukee, WI GPA:

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Resume Overview

School Attended

  • Shorewood High School
  • Milwaukee Area Technical College

Job Titles Held:

  • Server
  • Cashier
  • Sales Associate
  • Cashier, Production

Degrees

  • High School Diploma
  • Associate of Science

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