LiveCareer-Resume

server resume example with 2+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Sociable Server skilled at operating in fast-paced environments with demanding objectives for sales, service and quality. Enthusiastic team player successful at multitasking and delivering friendly, prompt service to all customers. Well-versed in maintaining clean and orderly tables, making personalized menu recommendations and managing closing duties such as reconciling cash drawers and restocking items to prepare for following shift.

Skills
  • Proficient Microsoft Excel, Word, PowerPoint as well as Google Docs, Sheets, Slides
  • Social Media: Proficient in Facebook, Instagram
  • Sales Techniques/Upselling
  • Menu memorization
  • Customer service
  • Point of Sale (POS) system operations
  • Operating multi-line phone systems
Education
Berne Knox Westerlo Central School District Berne, NY, Expected in 06/2021 High School Diploma : - GPA :
Hudson Valley Community College Troy, NY Expected in Associate of Applied Science : Accounting - GPA :
Experience
Cdki Holdings - Server
Holland, MI, 07/2020 - Current
  • Welcome guests with personable attitude and bring beverage orders while reviewing menu options.
  • Operate POS terminals.
  • Enforce minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Complete shift opening and closing duties.
  • Provide exceptional service to high volume of daily customers.
  • Clear/Reset tables.
  • Develop strong and lasting resident relationships.
  • Communicate with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times as well relay special requests.
  • Answer guest questions regarding menu, as well as any concerns or complaints to improve service.
  • Calculate accurate bill amounts and process cash and credit card payments.
  • Cross-train as hostess and help with tasks such as greeting diners and escorting guests.
Gila River Health Care - Receptionist
Sacaton, AZ, 05/2019 - 06/2021
  • Schedule and confirm appointments and maintain event calendars.
  • Inform coworkers of customers’ arrival or cancellation.
  • Keeping the workplace clean and efficient for other employees.
  • Answered and directed incoming calls using multi-line telephone system.
  • Maintained daily calendars, set appointments with clients and planned daily appointments.
  • Answered phone calls, provided information to callers and connected callers to appropriate people.
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
  • Worked with office manager to attain operational goals.
  • Managed office duties and basic administrative tasks, organized and cleaned work space, and answered phone calls.
  • Determined needs of visitors and provided information or solutions.
Mclane - Counter
Mundelein, IL, 07/2019 - 02/2020
  • Maintained clean and orderly environment by wiping down counters, sanitizing tables and removing trash and debris.
  • Processed cash, credit card and gift card payments and returned payment cards, change and receipts to customers.
  • Collaborated closely with teammates to keep processes running smoothly to reduce customer wait times.
  • Answered questions regarding menu items, assisting customers in making selections.
  • Directed customers to napkin and utensil station to obtain paper goods and condiments.
  • Assisted with training of new employees, offering constructive feedback on completion of job tasks.
  • Resolved customer issues and concerns quickly to promote better service and keep lines moving.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Ellucian Inc. - Marketing Intern
Seattle, WA, 05/2019 - 02/2020
  • Updated web pages and social media profiles to reflect proactive strategies and engage customers.
  • Assisted with sorting, classifying and mapping of accounts for future campaign planning.
  • Assembled support materials for marketing campaigns and events.
  • Engaged with peers and management to build strong business relationships.
  • Gathered data from focus groups and surveys to compile into marketing reports.
  • Filed paperwork and updated account information.
  • Performed administrative tasks to streamline organizational productivity.
  • Researched competitor services and trends for analysis of marketing strategies.
  • Researched and evaluated competitor marketing and digital content.
  • Monitored social media for trending news, ideas and feedback.

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Resume Overview

School Attended

  • Berne Knox Westerlo Central School District
  • Hudson Valley Community College

Job Titles Held:

  • Server
  • Receptionist
  • Counter
  • Marketing Intern

Degrees

  • High School Diploma
  • Associate of Applied Science

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