LiveCareer-Resume

server resume example with 1+ years of experience

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Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary

Outgoing server skilled at operating in fast-paced environments with demanding objectives for sales, service and quality. Talent for adapting to changing menus and policies and independently handling customer issues. Analytical problem-solver successful at managing time and preparing for future guests with efficient side work.

Skills
  • Menu knowledge
  • Check payment processing
  • Food safety understanding
  • Wine pairings
  • Liquor, wine and food service
  • Buffet setup and takedown
  • Bussing expertise
  • Special dietary requirements
  • Point of Sale (POS) system operations
  • Dining customer service
  • Table setting arrangements
  • Menu memorization
Experience
03/2020 to Current Server Cedarbrook Senior Living Management | Rochester, MI,
  • Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
  • Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Restocked nonperishables and other items, including condiments and napkins from inventory to keep pantry well-supplied.
  • Assisted individuals in selecting meal options, including entrees and desserts and recommended alternative items for those with food allergies and gluten intolerances.
  • Discussed alternative selections with chef for guests with food allergies or gluten-free requests.
  • Managed closing duties, including restocking items and reconciling cash drawer.
  • Completed opening and closing checklists, including emptying trash, safeguarding alcohol and polishing silverware.
  • Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items.
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly.
  • Promoted desserts, appetizers and specialty drinks.
  • Cleaned dining area between guests with efficient sweeping, glass washing and spill removal.
  • Partnered with team members to efficiently serve food and beverages.
  • Arranged each place setting attractively and verified all items were clean and free from water spots and chips.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Prepared and served cold, hot and bottled beverages to guests.
  • Processed customers' payments and provided receipts.
  • Presented patrons with menus and specials promptly after seating, following up to address questions before taking orders.
  • Sent orders to kitchen staff by printing order on POS and walking it to the kitchen.
  • Answered phones politely and promptly, accurately recording and confirming reservations.
  • Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Communicated effectively with patrons to establish preferences and dietary restrictions and make food and beverage recommendations.
  • Calculated charges, issued table checks and collected payments from customers.
  • Greeted newly seated guests quickly and efficiently.
  • Addressed any concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Walked through dining room during service to ensure guest satisfaction and advise servers and bussing staff of specific service needs.
  • Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
  • Maintained indoor and outdoor dining areas by removing trash, wiping down tables and restocking napkin dispensers.
  • Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
01/2020 to 03/2020 Restaurant Busser and Hostess Potbelly Sandwich Shop | Roseville, MI,
  • Supported serving staff in delivering accurate and well-presented food orders.
  • Managed inventory of dining room products, including condiments, linens and flatware.
  • Restocked condiments and drink station supplies to maintain customer satisfaction.
  • Verified adequate levels of supplies such as linens and trays and restocked low items.
  • Greeted guests with friendliness and professionalism.
  • Monitored customer movements and quickly cleared empty tables for future customers.
  • Applied proactive and resourceful nature to create pleasant guest experiences.
  • Handled all delegated tasks, including reservations and seating.
  • Improved customer satisfaction by finding creative solutions to problems.
  • Earned reputation for good attendance and hard work.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
01/2019 to 03/2019 Restaurant Team Member Snow Shack | City, STATE,
  • Upsold items to paying customers, including donuts and ice cream, which helped to boost shift revenues.
  • Followed all restaurant guidelines in regards to food safety and hygiene to prevent illness.
  • Navigated job responsibilities and completed regular tasks by interacting effectively with other employees.
  • Stocked condiments, toppings and other food items during slow hours to avoid dashing to kitchen during peak times.
  • Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
  • Assisted kitchen staff with food counts by determining number of items required for complete service.
  • Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
  • Addressed any concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Prepared and served cold and hot beverages to guests.
  • Plated food and assessed plate presentation to maintain highest standard of food quality.
  • Arranged each place setting attractively and verified all items were clean and free from water spots and chips.
  • Carefully transferred orders from kitchen and bar areas to tables and cleared plates as patrons finished food and beverage items.
  • Partnered with team members to efficiently serve food and beverages.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Presented patrons with menus and specials promptly after seating, following up to address questions before taking orders.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Managed closing duties, including restocking items and reconciling cash drawer.
  • Attended to new customers quickly to inquire about drinks and start off dining experience with prompt beverage service.
  • Greeted newly seated guests quickly and efficiently.
  • Processed customers' payments and provided receipts.
  • Calculated charges, issued table checks and collected payments from customers.
  • Operated and maintained cleaning equipment and tools, including dishwasher, hand wash stations, pot-scrubbing station and trash compactor.
  • Completed opening and closing checklists, including emptying trash, safeguarding alcohol and polishing silverware.
  • Maintained indoor and outdoor dining areas by removing trash, wiping down tables and restocking napkin dispensers.
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly.
  • Answered phones politely and promptly, accurately recording and confirming reservations.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
  • Cleaned dishes with detergent, rinsing and sanitizing chemicals in three-compartment sink.
Education and Training
Expected in 05/2020 to to High School Diploma | Tarpon Springs High School, Tarpon Springs, FL GPA:

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Resume Overview

School Attended

  • Tarpon Springs High School

Job Titles Held:

  • Server
  • Restaurant Busser and Hostess
  • Restaurant Team Member

Degrees

  • High School Diploma

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