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Server Resume Example

Resume Score: 80%

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SERVER
Professional Summary

My past employment opportunities combined result in smoothly direct communication, discipline and motivation. I have gained experience to maximize safety, security and service of local residents. Observe field operations to enhance behaviors and eliminate protocol issues. Good relationship-building, communication and conflict management skills. As a person in charge of the well being of many others, situational awareness is also an area of strength.

Skills
  • Medical Emergency Response
  • Patient Information Collection
  • Infection Control
  • Emotional Support
  • Medical Records Management
  • Direct Patient Care
  • Pre-hospital Care
  • Medication Administration
  • Patient Assessments
  • EMR / EHR
  • Patient Management
  • Cardiopulmonary resuscitation
  • Relationship-Building
  • Investigative report preparation
  • Conflict resolution skills
  • Crisis intervention training
  • Search and seizure procedures
  • Authoritative communication
  • Understanding of defensive tactics
  • Emergency Management
  • Emergency Response
Work History
01/2021 to CurrentServerCompany Name | City, State
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
  • Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
  • Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
  • Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
  • Prepared beverages and filled food orders for customers.
  • Greeted and maintained relationships with regular customers.
  • Served needs of more than 20 customers in busy environment.
  • Checked identification to enforce age regulations for alcoholic beverages.
04/2003 to 12/2020BartenderCompany Name | City, State
  • Took customer orders and capitalized on opportunities to sell special beverage and food options.
  • Maintained relationships with restaurant vendors to facilitate effective inventory management and implement cost controls.
  • Assisted servers with specialty drinks orders by preparing on-demand items without delay.
  • Maintained secure cash drawers, promptly resolving discrepancies for accuracy.
  • Applied excellent organizational and multitasking abilities to handle simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
  • Stayed up-to-date on state laws regarding alcoholic beverage services and maintained 100% compliance for inspections.
  • Requested official identification for purchases and verified details, consistently meeting strict legal standards of underage sales.
  • Handled cash on daily basis, which built trustworthiness and loyalty with owners.
  • Closed out cash register with 100% accuracy and prepared cashier report.
06/2018 to 06/2019SupervisorCompany Name | City, State
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand.
  • Utilized standard operating procedures, effective crew resource management, communication and procedures specified in company operation manual.
  • Oversaw talented team by actively communicating project information, remedying issues and delivering positive feedback.
  • Enforce regulations, laws and established policies throughout operational stages.
  • Monitored employee performance and provided coaching and constructive guidance to address areas of concern.
  • Provided supportive link between external customers and internal operations.
  • Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
  • Introduced team contests and goals to enhance productivity and improve employee morale.
  • Set overall vision and provided team leadership.
  • Worked with management team to implement proper division of responsibilities.
05/1996 to 04/2015Humane Officer and VolunteerCompany Name | City, State
  • Investigated and gathered information regarding animal-related complaints.
  • Identified and recorded animal breeds for county records.
  • Responded to daily calls to enforce animal control regulations.
  • Unloaded and impounded animals received from animal control and public.
  • Wrote reports of activities and maintained files of impoundments and dispositions of animals.
  • Prepared for prosecutions related to animal treatment and gave evidence in court.
  • Supplied animals with food, water and personal care.
  • Examined animals for injuries or malnutrition and arranged for any necessary medical treatment.
  • Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Worked with customers to understand needs and provide excellent service.
Education
12/2020Certificate | Emergency Medical - BasicCentral Ohio Technical College, City, State
No Degree | Criminal JusticeCentral Ohio Technical College, City, State
12/2010Certificate | Humane Agent Columbus Humane, City
Certifications
  • National Registered Emergency Medical Technician
  • Basic Life Support Provider
  • Rescue Task Force Awareness Training
  • Ohio Trauma Triage Training
  • Emergency Management -IS-00700.b and IS-00100.c
  • Humane Agent Training-State Tested
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Resume Overview

School Attended

  • Central Ohio Technical College
  • Columbus Humane

Job Titles Held:

  • Server
  • Bartender
  • Supervisor
  • Humane Officer and Volunteer

Degrees

  • 12/2020 Certificate | Emergency Medical - Basic
    No Degree | Criminal Justice
    12/2010 Certificate | Humane Agent

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