Server Resume Example
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SERVER
Professional Summary
My past employment opportunities combined result in smoothly direct communication, discipline and motivation. I have gained experience to maximize safety, security and service of local residents. Observe field operations to enhance behaviors and eliminate protocol issues. Good relationship-building, communication and conflict management skills. As a person in charge of the well being of many others, situational awareness is also an area of strength.
Skills
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Work History
01/2021 to CurrentServerEdgewater Beach Resort Management, Inc. | Panama City Beach , FL
- Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
- Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
- Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
- Kept register accurate through correct billing, payment processing and cash management practices.
- Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
- Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
- Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
- Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
- Prepared beverages and filled food orders for customers.
- Greeted and maintained relationships with regular customers.
- Served needs of more than 20 customers in busy environment.
- Checked identification to enforce age regulations for alcoholic beverages.
04/2003 to 12/2020BartenderKona Grill Inc. | Huntsville , AL
- Took customer orders and capitalized on opportunities to sell special beverage and food options.
- Maintained relationships with restaurant vendors to facilitate effective inventory management and implement cost controls.
- Assisted servers with specialty drinks orders by preparing on-demand items without delay.
- Maintained secure cash drawers, promptly resolving discrepancies for accuracy.
- Applied excellent organizational and multitasking abilities to handle simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
- Stayed up-to-date on state laws regarding alcoholic beverage services and maintained 100% compliance for inspections.
- Requested official identification for purchases and verified details, consistently meeting strict legal standards of underage sales.
- Handled cash on daily basis, which built trustworthiness and loyalty with owners.
- Closed out cash register with 100% accuracy and prepared cashier report.
06/2018 to 06/2019SupervisorIec Electronics Corp | Newark , NY
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand.
- Utilized standard operating procedures, effective crew resource management, communication and procedures specified in company operation manual.
- Oversaw talented team by actively communicating project information, remedying issues and delivering positive feedback.
- Enforce regulations, laws and established policies throughout operational stages.
- Monitored employee performance and provided coaching and constructive guidance to address areas of concern.
- Provided supportive link between external customers and internal operations.
- Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
- Introduced team contests and goals to enhance productivity and improve employee morale.
- Set overall vision and provided team leadership.
- Worked with management team to implement proper division of responsibilities.
05/1996 to 04/2015Humane Officer and VolunteerCoshocton County Animal Shelter | City , STATE
- Investigated and gathered information regarding animal-related complaints.
- Identified and recorded animal breeds for county records.
- Responded to daily calls to enforce animal control regulations.
- Unloaded and impounded animals received from animal control and public.
- Wrote reports of activities and maintained files of impoundments and dispositions of animals.
- Prepared for prosecutions related to animal treatment and gave evidence in court.
- Supplied animals with food, water and personal care.
- Examined animals for injuries or malnutrition and arranged for any necessary medical treatment.
- Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
- Worked with customers to understand needs and provide excellent service.
Education
12/2020Certificate | Emergency Medical - BasicCentral Ohio Technical College, City, State
No Degree | Criminal JusticeCentral Ohio Technical College, City, State
12/2010Certificate | Humane Agent Columbus Humane, City
Certifications
- National Registered Emergency Medical Technician
- Basic Life Support Provider
- Rescue Task Force Awareness Training
- Ohio Trauma Triage Training
- Emergency Management -IS-00700.b and IS-00100.c
- Humane Agent Training-State Tested
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Resume Overview
School Attended
- Central Ohio Technical College
- Columbus Humane
Job Titles Held:
- Server
- Bartender
- Supervisor
- Humane Officer and Volunteer
Degrees
- 12/2020 Certificate | Emergency Medical - Basic
No Degree | Criminal Justice
12/2010 Certificate | Humane Agent
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