(555) 432-1000,
, , 100 Montgomery St. 10th Floor
Professional Summary

Focused Administration Assistant with experience providing top-notch clerical support and operational assistance to meet staff needs. Capable and highly organized when coordinating documents, supplies and project resources. Clear communicator and self-motivated worker with decisive nature necessary to manage independent work. As well as detail-oriented specialist with background coordinating scheduling and record-keeping. Efficient typing and transcription skills.

  • Office administration
  • Process optimization
  • Spreadsheet management
  • Multi-Line Phone Systems
  • Database Entry
  • Sorting and Labeling
  • Office management
  • Administrative support
  • Documentation and reporting
C.E. Ellison High School Killeen, TX, Expected in 06/2012 Diploma : - GPA :
  • Texas, Alcoholic Beverage Commission - 2 years
  • Texas, Certified Food Handler - 2 years
Work History
Ingleside At King Farm - Assistant Kitchen Porter
Rockville, MD, 07/2021 - Current
  • Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
  • Applied knowledge of previous supply needs and forecasted business levels to estimate required supplies.
  • Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling and surface cleaning.
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
  • Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
Shepherd Of The Valley - Server
Austintown, OH, 03/2021 - 07/2021
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Asked diners about meals to assess satisfaction and collect vital feedback to improve operations.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Stayed up-to-date on menu changes to help customers make food choices.
  • Achieved monthly sales goals by using successful strategies to promote specials, desserts and alcoholic beverages.
Nan Mckay - Hostess
Chicago, IL, 08/2017 - 11/2017
  • Cultivated positive guest relations by managing information and orchestrating speedy seating.
  • Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
  • Monitored dining room and guest flow to maximize table usage and minimize wait times by 80%.
  • Assigned patrons to tables suitable for needs and restaurant section rotation.
  • Maintained highly loyal clientele by delivering unparalleled service at every stage of restaurant dining experience.
  • Assigned work tasks and coordinated activities of dining room personnel to provide prompt and successful service to patrons.
Nan Mckay - Assistant Manager
El Cajon, CA, 05/2014 - 06/2016
  • Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
  • Compiled data highlighting key metrics to report information, determine trends and identify methods for improving store results.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Achieved or exceeded financial goals on regular basis by controlling expenses, optimizing schedules and regulating inventory usage.
  • Executed regular process updates to reduce discrepancies and enhance scheduling across production calendars and programs.
Hallmark Restaurant - Assistant Manager
City, STATE, 01/2012 - 01/2014
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Increased sales by driving operational efficiencies and building excellent customer rapport.
  • Assisted in organizing and overseeing assignments, planning and coordinating in-house and outsourced resources.
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.

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School Attended

  • C.E. Ellison High School

Job Titles Held:

  • Assistant Kitchen Porter
  • Server
  • Hostess
  • Assistant Manager
  • Assistant Manager


  • Diploma

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