Livecareer-Resume
Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary
Dynamic server and highly knowledgeable about FOH restaurant operations. Talented in creating a warm, friendly welcoming atmosphere for both patrons and co-workers.
Core Qualifications
 
  • Highly responsible and reliable  Point of Sale (POS) System 
  • Works well under pressure  Exceptional interpersonal skills 
  • Extensive hospitality background  High-volume dining  Upbeat, outgoing, and positive
 
  • Extensive hospitality background  High-volume dining 
  • Upbeat, outgoing, and positive
Experience
03/2014 to Present
Server Keystone Villa At Fleetwood Blandon, PA,
  • Assisted guests with making menu choices in an informative and helpful fashion.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Delivered exceptional service by greeting and serving customers in a timely, friendly manner.
  • Appropriately suggested additional items to customers to increase restaurant sales .Promptly served all food courses and alcoholic beverages to guests.
  • Effectively communicated with kitchen staff regarding customer allergies, dietary needs and other special requests.
  • Regularly checked on guests to ensure satisfaction with each food course and beverages.
  • Correctly calculated charges, issued bills and collected payments.Completed opening and closing checklists according to set standards.
05/2012 to 09/2013
Server Keystone Villa At Fleetwood Blandon, PA,
  • Assisted guests with making menu choices in an informative and helpful fashion.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Delivered exceptional service by greeting and serving customers in a timely, friendly manner.
  • Promptly served all food courses and alcoholic beverages to guests.
  • Answered questions about menu selections and made recommendations when requested.
  • Effectively communicated with kitchen staff regarding customer allergies, dietary needs and other special requests.
  • Regularly checked on guests to ensure satisfaction with each food course and beverages.Skillfully anticipated and addressed guests' service needs.
  • Demonstrated awareness of liability issues and the law by confirming legal drinking age and discontinuing service to intoxicated guests.
  • Inquired about guest satisfaction, anticipated additional needs and happily fulfilled requests .Correctly calculated charges, issued bills and collected payments.
  • Continually kept carpets and floor clear of debris.
  • Facilitated prompt and accurate seating and service of all guests.
01/2009 to 08/2011
Receptionist/Front Desk Sunrise Senior Living Florham Park, NJ,
  • Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.
  • Maintained the front desk and reception area in a neat and organized fashion.
  • Served as central point of contact for all outside vendors needing to gain access to the building.
  • Dispersed incoming mail to correct recipients throughout the office.
  • Wrote reports and correspondence from dictation and handwritten notes.
  • Supplied key cards and building access to employees and visitors.
  • Made copies, sent faxes and handled all incoming and outgoing correspondence.
  • Organized files, developed spreadsheets, faxed reports and scanned documents.
  • Received and distributed faxes and mail in a timely manner.
04/2004 to 01/2009
Server/Hostess/Catering Jim N Nick's BBQ City, STATE,
  • Assisted guests with making menu choices in an informative and helpful fashion.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Appropriately suggested additional items to customers to increase restaurant sales.
  • Answered questions about menu selections and made recommendations when requested.
  • Accepted payment from customers and made change as necessary.
  • Assisted co-workers.
  • Assisted diners with seating as needed.
  • Cleaned up spilled food, drink and broken dishes, and removed empty bottles and trash.
  • Greeted guests and sat them at tables or in waiting areas.
  • Informed patrons of establishment specialties and features.
  • Inspected dining and serving areas to ensure cleanliness and proper setup.
  • Used all food handling standards.
05/2003 to 04/2004
Server/Hostess/Cashier Loveless Cafe City, STATE,
  • Accepted payment from customers and made change as necessary.
  • Assisted diners with seating as needed.
  • Cleaned and maintained the beverage area, display cases, equipment, and order transaction area.
  • Cleaned up spilled food, drink and broken dishes, and removed empty bottles and trash.
  • Delivered exceptional service by greeting and serving customers in a timely, friendly manner.
  • Assisted guests with making menu choices in an informative and helpful fashion.
  • Regularly checked on guests to ensure satisfaction with each food course and beverages.
  • Managed closing duties, including restocking items and reconciliation of the cash drawer.
02/2000 to 01/2001
Cashier/Customer Service Associate Harris Teeter City, STATE,
  • Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges.
  • Computed accurate sales prices for purchase transactions.
  • Worked as a team member performing cashier duties, product assistance and cleaning.
  • Assessed customer needs and responded to questions.Issued receipts for purchases and gifts.
  • Expressed appreciation and invited customers to return to the store.
  • Issued receipts for purchases and gifts.
  • Worked with customer service to resolve issues.
  • Operated cash register with proficiency.
  • Provided professional and courteous service at all times.
Education
Expected in
Associate of Science: Psychology
Nashville State Community College - Nashville, TN
GPA:
Psychology
Professional Affiliations
Skills
allergies, cash register, cashier, central point of contact, closing, interpersonal skills, customer service, dictation, fashion, faxes, features, law, legal, notes, access, mail, office, Works, neat, policies, POS, knowledge of store, receptionist, reception, sales, sat, spreadsheets, tables, telephone

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Resume Overview

School Attended

  • Nashville State Community College

Job Titles Held:

  • Server
  • Server
  • Receptionist/Front Desk
  • Server/Hostess/Catering
  • Server/Hostess/Cashier
  • Cashier/Customer Service Associate

Degrees

  • Associate of Science

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