My professional background includes dealing with people and customer service. I am able to talk to and handle most types of people, without feeling any pressure or stress. My experience ranges from the restaurant industry to retail. Keeping sales high and customers happy is what I am trained in.
Effective sales techniques
In-depth food and wine knowledge
Effective customer upselling
Cast Iron Restaurant | Fort Worth, TXServer12/2017 - 11/2018
Greeted guests in a pleasant and courteous manner.
Provided high quality service.
Answered questions about menu selections and made recommendations when requested.
Educated guests on daily features and menu offerings, enabling them to make decisions on appetizers, entrees and desserts.
Completed opening and closing checklists according to set standards.
Neiman Marcus | Fort Worth, TXSales Associate02/2016 - 11/2017
Ensured high levels of customer satisfaction through excellent sales service.
Assessed customers needs and provide assistance and information on product features.
Teamed up with co-workers to ensure proper customer service.
Maintained in-stock and presentable condition assigned areas.
Built productive trust relationships with customers.
Edelweiss German Restaurant | Fort Worth, TXHead Server10/2013 - 01/2016
Train workers in food preparation, and in service, sanitation, and safety procedures.
Control inventories of food, equipment, small ware, and liquor, and report shortages to designated personnel.
Present bills and accept payments.
Take care of customers with food and drinks; be able to answers any and all questions they have about the food and bar menu.
Analyze operational problems, such as theft and wastage, and establish procedures to alleviate these problems.
Education and Training
Tarant County College | | Fort Worth, TX, United StatesAssociates of Marketing in Business2019