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Server Resume Example

Resume Score: 80%

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SERVER
Professional Summary

Reliable Dispatcher with [Number] years of experience. Highly effective at maintaining tight schedules and keeping callers satisfied and drivers safe. Enthusiastic about driving improvements to business operations. Adept at coordinating schedules and field personnel to provide efficient service to callers. Driven Dispatcher with excellent leadership and problem-solving abilities. Highly organized and proactive with solid understanding of scheduling actions, adjusting routes and prioritizing issues. Dedicated to efficiency and reliability in personal work and collaborative projects. Expert Dispatcher focused on keeping delivery and customer service operations moving smoothly. Proficient in [Industry] practices and compliance requirements. Hardworking Lead Dispatcher offering [Number]+ years of related experience. Capable of monitoring personnel and resolving issues in an independent manner. Looking to apply good communication, multitasking and prioritization skills to a challenging new role at [Company]. [Job Title] talented at creating cost and quantity estimates. Advanced knowledge of ERP and WMS distribution systems. Self-motivated and willing to work flexible schedule. Motivated [Job Title] successful at managing customs compliance, inventory control, customer service and transportation logistics. Excellent problem solving, analytical and interpersonal skills. Enthusiastic [Job Title] eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of [Task] and [Task] and training in [Skill]. Motivated to learn, grow and excel in [Industry]. Multi-talented [Job Title] consistently rewarded for success in planning and operational improvements. Experience in policy development and staff management procedures positively impacting overall morale and productivity.

Skills
  • Cash handling expert
  • Point of sale knowledge
  • Routing orders
  • Delivery policies
  • Service coordination
  • Prioritizing calls
  • Dispatching field personnel
  • Maintaining call metrics
  • Updating logs
  • Closing tickets
  • Customer relations
  • Data entry
  • DOT regulations
  • Excellent sense of direction
  • Quality management systems knowledge
  • Trip planning
  • Proficient in MS Office
  • Basic mathematical aptitude
  • Team development
  • Knowledge of state roads and highways
  • Computer-savvy
  • Global logistics
  • Excellent time management
Work History
ServerCompany Name - City, State03/2015 - 12/2019
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.
  • Collected credit card, cash and gift certificate payments from customers and made proper change for cash transactions.
  • Cleaned outdoor eating area and indoor dining room by wiping tables, placing trash in receptacles and restocking napkin dispensers.
  • Restocked salad bar and buffet for lunch and dinner service.
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
  • Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
  • Monitored guests for intoxication and immediately reported concerns to management.
  • Checked identification to enforce age requirement for alcoholic beverages.
  • Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business.
  • Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
  • Trained incoming staff on restaurant's practices, culture and procedures to maximize job satisfaction and productivity.
  • Scheduled reservations and managed seating arrangements in popular [Number]-seat [Type] restaurant.
  • Increased sales from $[Number] to $[Number] by upselling [Product] to customers.
  • Memorized restaurant wine stock and appropriate entree pairings, driving daily wine sales averaging $[Amount].
  • Managed food resources, memorized orders and wrote patron's food orders on slips in [Number]-seat restaurant.
  • Replenished food items and other supplies, which included paper products and canned goods to keep pantry well-stocked during busy periods.
  • Prepared beverages and filled food orders for customers.
  • Served needs of more than [Number] customers in busy [Type] environment.
  • Bussed and reset [Number] tables per shift, working efficiently to keep dining room and work areas clean.
Emergency Road Service DispatcherCompany Name - City, State05/2010 - 10/2013
  • Completed appropriate forms and radio announcements for police department needs such as BOLO requests.
  • Read system maps and caller information, and documented all details in system.
  • Enhanced productivity by guaranteeing timely emergency response with no service delivery issues.
  • Answered calls from automatic routing system and took basic information from callers.
  • Relayed latest information to first responders via electronic means, telephone calls and radio responses.
  • Handled approximately [Number] cases daily, providing information and treatment recommendations to public, hospital staff and US military for cases such as accidental or intentional overdoses, chemical exposures, animal bites and battery ingestions.
DispatcherCompany Name - City, State03/2001 - 08/2009
  • Maintained updated and detailed records of calls in physical and electronic database.
  • Kept detailed track of all available field personnel and all in-progress and completed calls.
  • Sent out [Job title] drivers to assist [Number] hourly callers based on locations, needs and worker availability.
  • Went [Number] days without driver accident by staying up to date and alerting drivers of traffic and weather hazards in real time.
  • Increased area coverage by [Number]% through effective scheduling and detailed location monitoring.
  • Closely monitored dispatch board to triage and prioritize over [Number] daily calls.
  • Directed all dispatching, routing and tracking of [Number] fleet vehicles.
  • Documented all changes in computer tracking system.
  • Planned, organized and managed work of subordinate staff to accomplish consistent work within organizational standards.
  • Divided cargo received by account Number and intended location.
  • Assigned and recorded job Numbers for [Number] jobs per shift.
  • Established long-term customer relationships through prompt and courteous service.
  • Communicated with [Type] employees to assign projects and determine which trucks and trailers will be used with each load.
Education
BBA: Business Administration And ManagementFlorida Career College - City04/2019
Associate of Science: Medical Coding & BillingComputer Learning Center - City09/2006
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

School Attended

  • Florida Career College
  • Computer Learning Center

Job Titles Held:

  • Server
  • Emergency Road Service Dispatcher
  • Dispatcher

Degrees

  • BBA : Business Administration And Management
    Associate of Science : Medical Coding & Billing

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