SEARCH

Server Resume Example

Resume Score: 80%

Love this resume?Build Your Own Now
SERVER
Summary

Dynamic restaurant professional with 20+ years in FOH and BOH functions. Diplomatic and engaging communicator with exceptional customer service and food handling expertise. Skilled at memorizing menu items and orders, upselling additional products and taking accurate drink and food orders.

Outgoing server skilled at operating in fast-paced environments with demanding objectives for sales, service and quality. Talent for adapting to changing menus and policies and independently handling customer issues. Analytical problem-solver successful at managing time and preparing for future guests with efficient side work.

Self-motivated and dependable capable of achieving high performance with minimal supervision. Proficient in assisting guests with reservations, takeout orders and general inquiries. Offering 20+ years of experience working in the food industry.

Skills
  • Wine pairings
  • Food inspection
  • Hors d'oeuvres service
  • Special dietary requirements
  • High-volume dining
  • Liquor, wine and food service
  • Effective customer upselling
  • Dining customer service
  • Food safety understanding
  • Menu knowledge
  • Prompt table clearance
  • Menu memorization
  • Quality control
  • Seating assignment preparation
  • Conflict and dispute resolution
  • Effective sales techniques
  • Relationship management
  • Safe food handling
  • Sales techniques
Experience
Company Name | City, StateServer02/2019 - 03/2020
  • Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
  • Arranged each place setting attractively and verified all items were clean and free from water spots and chips.
  • Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins.
  • Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Managed closing duties, including restocking items and reconciling cash drawer.
  • Cleaned dining area between guests with efficient sweeping, glass washing and spill removal.
  • Checked patrons' identification to ensure minimum age requirements for consumption of alcoholic beverages.
  • Discussed alternative selections with chef for guests with food allergies or gluten-free requests.
  • Communicated effectively with kitchen staff regarding customer allergies, dietary needs and other special requests.
  • Recorded orders and partnered with team members to efficiently serve food and beverages.
  • Restocked nonperishables and other items, including condiments and napkins from inventory to keep pantry well-supplied.
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly.
  • Assisted individuals in selecting meal options, including entrees and desserts and recommended alternative items for those with food allergies and gluten intolerances.
  • Maximized team performance by training new employees on proper food handling, guest expectations and restaurant protocols.
Company Name | City, StateServer07/2015 - 01/2019
  • Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
  • Arranged each place setting attractively and verified all items were clean and free from water spots and chips.
  • Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Managed closing duties, including restocking items and reconciling cash drawer.
  • Checked patrons' identification to ensure minimum age requirements for consumption of alcoholic beverages.
  • Communicated effectively with kitchen staff regarding customer allergies, dietary needs and other special requests.
  • Recorded orders and partnered with teammembers to efficiently serve food and beverages.
  • Prepared and maintained buffet and salad bar by checking temperatures, restocking food and monitoring potential avenues of contamination.
  • Prepared salads and appetizers to back up kitchen staff.
  • Promoted desserts, appetizers and specialty drinks.
  • Restocked nonperishables and other items, including condiments and napkins from inventory to keep pantry well-supplied.
  • Assisted individuals in selecting meal options, including entrees and desserts and recommended alternative items for those with food allergies and gluten intolerances.
  • Maximized team performance by training new employees on proper food handling, guest expectations and restaurant protocols.
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly.
Company Name | City, StateServer Support Team Lead02/2014 - 07/2017
  • Distributed company correspondence, including memos and updates to reinforce and apprise departments and divisions of corporate objectives and developments.
  • Streamlined back office services for clients to promote proper functionality and positive user experience.
  • Guided employees through routine and complex administrative situations with decisive but motivational approach.
  • Elevated productivity initiatives and managed presidential calendar, including coordinating itinerary and scheduling appointments.
  • Liaised with customers, addressed inquiries, handled meeting requests and answer billing questions to provide outstanding customer care.
  • Improved operational efficiencies, managing work requests, new orders, pricing and changes while coordinating logistics to verify delivery dates.
  • Handled supply purchases and inventory management for office operations and equipment maintenance.
  • Recruited, trained and developed dynamic administrative team, supporting all corporate growth and productivity objectives.
  • Supported top talent identification processes by interviewing candidates and executing all HR steps, including on-boarding, orientation and benefits.
  • Defined and documented office procedures, using updated SOPs to provide thorough and comprehensive training for all administrative support staff.
  • Automated office operations, managing client correspondence, record tracking and data communications in database and case management software.
  • Coordinated travel arrangements, including booking hotel rooms, car rentals and airfare for staff traveling to domestic and international locations.
  • Created and managed electronic customer records, encompassing data entry and administrative functions related to billing and accounts receivable.
  • Prepared departmental budgets, analyzing of historical data, projected spending and actualized costs.
  • Evaluated and identified ineffective workflow processes, implements solutions to improve productivity and personnel performance.
  • Coordinated office activities and operations to secure efficiency and compliance with company policies.
  • Trained several employees on best practices and protocol while managing teams to ensure optimal productivity.
  • Mitigated project downtime by effectively managing, scheduling and dispatching technicians for on-site repairs.
  • Produced professional and error-free letters, presentations and spreadsheets.
  • Administered physical and digital filing systems, keeping records well-organized and easily retrievable by team members.
  • Translated management directives into actionable mandates for front-line staff.
  • Boosted revenue, utilizing highly proficient collection methods while adhering to regulatory compliance protocol.
  • Monitored financial bookkeeping for accuracy and compliance, resolving identified discrepancies.
  • Evaluated employee job performance and motivated staff to improve productivity.
  • Monitored office inventory to maintain adequate supply levels and order products.
  • Optimized personnel coverage, preparing work schedules based on staff availability and forecasted demands.
Company Name | City, StateWarehouse Worker06/2013 - 03/2017
  • Examined incoming shipments to verify quality and quantity and returned unacceptable items to suppliers for refund or replacement.
  • Affixed accurate labels to customer packages to prevent unnecessary delays in loading and shipping of ordered goods.
  • Identified defective, incorrect or missing merchandise and promptly reported issues to supervisor.
  • Prepared inventory for shipment by attaching tags and labels and executing shipment documents to facilitate delivery to proper customers.
  • Considered individual product requirements and accessibility needs to maximize efficiency of warehouse storage areas.
  • Positioned products between receiving, storage and shipping areas to efficiently transfer items with minimum wasted effort.
  • Maintained accurate order and shipment forms and inventory documentation to facilitate timely material flow.
  • Managed vendor relationships to support supply chain and maintain product quality.
  • Evaluated challenging warehouse situations and resolved issues to comply with company guidelines and maintain good process flows.
  • Recognized defective material and reported issues to management to facilitate prompt resolution.
  • Received deliveries, scanned packages and updated orders in internal database to enable efficient order processing and fulfillment.
  • Navigated powered lift trucks safely to move items throughout warehouse and reduce injury risk.
  • Identified safety hazards and notified management to determine proper resolution of issues.
  • Unloaded incoming products off trucks, sorted items in staging area and transported items to final storage locations.
  • Staged and sorted multiple types of products for loading to comply with preset instructions.
  • Cleaned and maintained warehouse to comply with Occupational Safety and Health Administration (OSHA) and state safety and health standards.
  • Lifted materials of varied weights on regular basis to transport items to proper warehouse locations.
  • Stood for extended time periods to perform packaging tasks to complete order fulfillment process.
  • Transferred heavy materials from ground level to elevated storage locations to facilitate timely retrieval of items.
  • Monitored work areas for cleanliness and functionality and removed obstacles to promote safe work environment.
  • Counted and stocked different types of merchandise to comply with inventory control tag requirements.
  • Recorded accurate unit quantities and entered data into inventory database to facilitate records maintenance.
  • Scanned container labels with RF scanners to verify contents and determine target destinations.
  • Packed and labeled merchandise to prepare for loading and shipment to customers.
  • Utilized pallet jacks to move items to and from different warehouse locations.
  • Communicated with internal staff members and management to facilitate timely product flows.
  • Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities.
  • Loaded perishable and non-perishable goods into trucks for planned delivery schedules.
  • Picked and prepared numerous daily shipments in large warehouse environment to facilitate customer order fulfillment.
Education and Training
Killeen High School | City, StateHigh School Diploma05/1989
Certifications
  • ServSafe
Build Your Own Now

DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

School Attended

  • Killeen High School

Job Titles Held:

  • Server
  • Server Support Team Lead
  • Warehouse Worker

Degrees

  • High School Diploma

Similar Resumes

View All
Server-resume-sample

Server

Ketchum, Idaho