server resume example with 20 years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Enthusiastic Job Title eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of Task and Task and training in Skill. Motivated to learn, grow and excel in Industry.

  • Wine Service
  • Point of Sale Knowledge
  • Order Accuracy
  • Menu Memorization
  • Hospitality Service Expertise
  • High-Volume Dining
  • Food Sales and Promotion
  • Guest Relations Management
  • Daily Specials Memorization
  • Ordering Procedures
  • Sales expertise
  • Food and beverage pairings
  • Tableside service
  • Food spoilage prevention
  • Menu presentation
  • Communication skills
  • Banquet coordination
  • Table setting
Work History
Server, 11/2017 to 03/2020
Oakview At HomeThousand Oaks, CA,
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
  • Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
  • Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
  • Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business.
  • Increased sales from $Number to $Number by upselling Product to customers.
  • Greeted and maintained relationships with regular customers.
  • Applied comprehensive knowledge of wine, cider and beer as well as appropriate entree pairings, increasing daily beverage sales by Amount % on average.
  • Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
Captain, 07/2010 to 12/2017
Alutiiq LlcFairmont, WV,
  • Increased customer satisfaction by resolving Product or Service issues.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Developed team communications and information for Type meetings.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Monitored social media and online sources for industry trends.
  • Worked with Type customers to understand needs and provide Type service.
  • Liaised with kitchen staff to produce efficient and well-presented meals.
  • Properly allocated and arranged linens and table decorations.
Manager and Owner, 02/2000 to 06/2010
La Focaccia Restaurant NYCCity, STATE,
  • Cross-trained existing employees to maximize team agility and performance.
  • Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
  • Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
  • Conducted scheduled and impromptu evaluations to assess work performance.
  • Performed Timeframe reviews assessing each employee's performance and developed improvement plans.
  • Assessed financial statements and Type reports to evaluate Type performance, develop targeted improvements and implement changes resulting in Result.
  • Improved operational planning and business frameworks to enhance resource utilization and reduce waste.
  • Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches.
  • Recruited and developed Number employees for Type department.
  • Trained new employees in specific job requirements.
  • Approved regular payroll submissions for Number employees within Software.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Hired, trained and mentored staff to maximize effectiveness.
  • Recorded inventory sales into organization's weekly income report.
  • Maintained team efficiency by strategically delegating daily activities, monitoring output and rewarding positive contributions.
  • Raised performance in areas of sales, management and operations by identifying and targeting areas in need of improvement.
  • Increased customer retention and satisfaction by closely monitored team member performance and assessing problematic practices.
Bachelor of Commerce: Business Management, Expected in
University of Chittagong. - Bangladesh ,

Food handling and protection certificate.BY DOHM NYC

Wine sommeliers diploma. 1995 New York

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Resume Overview

School Attended

  • University of Chittagong.

Job Titles Held:

  • Server
  • Captain
  • Manager and Owner


  • Bachelor of Commerce

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