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Server Resume Example

Resume Score: 80%

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Keyora
Cochran
Professional Summary

Talented food service professional bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling of special dietary requirements and general food safety standards. Experienced Cashier with background in customer service and retail. Detail-oriented, friendly and hardworking.

Skills
  • Merchandising expertise
  • Stocking and replenishing
  • Sale expertise
  • Multi-tasking strength
  • Communication skills
  • Problem-solving skills
  • Relationship building
  • Cash handling
  • Able to persuade others effectively
  • Inventory management
  • Product upselling
  • Bagging and packaging
  • Written and verbal communication
Education
Dadeville High SchoolDadeville, AL05/2019High School Diploma
Auburn University-MontgomeryMontgomery, ALExpected in 05/2023Associate of Arts: Social Work
Work History
AUM Cafe- Server
Montgomery, AL10/2019 - 12/2019
  • Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
  • Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
  • Cleaned outdoor eating area and indoor dining room by wiping tables, placing trash in receptacles and restocking napkin dispensers.
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
  • Managed food resources, memorized orders and wrote patron's food orders on slips.
  • Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
Wendy's Co- Cashier
Alexander City, AL12/2018 - 04/2019
  • Counted cash in register drawer at beginning and end of shift.
  • Promoted customer loyalty by efficiently handling food and service complaints.
  • Checked completed orders for accuracy and bagged meals for easy carrying.
  • Provided customers with information on specials and discount deals.
  • Maintained clean, sanitized and well-organized food preparation zones.
  • Arranged food items on serving trays and placed in take-out packaging to produce orders for customers.
  • Greeted customers, offered assistance and provided knowledgeable support.
  • Processed payments and counted change to complete transactions.
  • Replenished condiments, coffee, other beverages and general supplies while maintaining cleanliness of service areas.
  • Cleaned walls, fans and drains in bakery coolers, display cases and work area.
Walmart- Sales Associate
Alexander City, AL01/2018 - 11/2018
  • Pursued resolutions to achieve complete customer satisfaction, including tracking down hard-to-find merchandise at diverse locations.
  • Supported loss prevention goals by maintaining accurate drawers and monitoring shopper behavior.
  • Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.
  • Coordinated efficient restocking of sales floor with current merchandise and accurate signage for current promotions.
  • Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
  • Displayed merchandise by arranging in appealing and orderly way to boost sales.
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Greeted customers, helped locate merchandise and suggested suitable options.
  • Forged and nurtured impactful relationships with customers to cultivate loyalty.
McDonald's- Cashier
Dadeville, AL04/2017 - 01/2018
  • Counted cash in register drawer at beginning and end of shift.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Maintained clean, sanitized and well-organized food preparation zones.
  • Arranged food items on serving trays and placed in take-out packaging to produce orders for customers.
  • Protected customers by washing and sanitizing dishes, glassware and silverware after each use.
  • Operated and sanitized kitchen and food preparation equipment.
  • Assisted counter staff in packing ready orders and distributing to customers.
  • Greeted customers, offered assistance and provided knowledgeable support.
  • Processed payments and counted change to complete transactions.
  • Maintained effective supply levels by counting, monitoring and reordering food stock and dry goods.
  • Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business.
  • Prepared cooking supplies, ingredients and workstations when opening and closing kitchen.
  • Distributed food to wait staff quickly to provide excellent customer satisfaction.
  • Kept pastry and dessert case stocked with fresh selections and arranged to entice orders.
  • Cleaned walls, fans and drains in bakery coolers, display cases and work area.
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Resume Overview

Companies Worked For:

  • AUM Cafe
  • Wendy's Co
  • Walmart
  • McDonald's

School Attended

  • Dadeville High School
  • Auburn University-Montgomery

Job Titles Held:

  • Server
  • Cashier
  • Sales Associate

Degrees

  • High School Diploma
    Associate of Arts : Social Work

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