LiveCareer-Resume

server resume example with 4+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Summary

Sociable Waiter skilled at operating in fast-paced environments with demanding objectives for sales, service and quality. Enthusiastic team player successful at multitasking and delivering friendly, prompt service to all customers. Well-versed in maintaining clean and orderly tables, making personalized menu recommendations and managing closing duties such as reconciling cash drawers and restocking items to prepare for following shift. High-energy server skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences.

Skills
  • Menu memorization
  • Dining customer service
  • Price memorization
  • Regulatory compliance
  • Relationship management
Experience
Server, 11/2018 to 08/2021
Square One ConceptsScottsdale, AZ,
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Provided exceptional service to high volume of daily customers.
  • Cleared table and bussed dishes to allow for quick setups.
  • Maintained accuracy while handling payments, giving change and printing receipts to customers.
  • Stocked server areas with supplies before, during and after shifts.
  • Developed strong and lasting resident relationships.
  • Answered guest questions regarding menu, food and beverage preparation, recipe ingredients and allergens.
  • Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
  • Implemented sanitary food handling, holding and service protocols.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
  • Completed opening and closing checklists to facilitate smooth restaurant operations.
  • Handled special customer requests for separate checks and menu substitutions.
  • Minimized customer wait times by taking and filling large volume of orders each day.
  • Calculated accurate bill amounts and processed cash and credit card payments.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Brewed coffee and tea, made specialty beverages and kept soda machine working correctly.
Night Shift Manager, 12/2017 to 11/2018
Palmer DonavinHebron, KY,
  • Managed restocking, cleaning and organizing of customer-facing and back-end areas.
  • Served all types of customer needs and resolved problems to satisfaction.
  • Assigned tasks based on operational needs and individual strengths.
  • Answered customer questions and addressed complaints quickly and courteously to patrons' satisfaction.
  • Reviewed register count and bank deposits for proper amounts of currency.
  • Organized new stock for floor placement.
  • Created weekly schedules for employees.
  • Generated reports to assess performance and adjusted workflows to realign with targets.
  • Set sales targets and implemented action plans for achieving set objectives.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Stocked server areas with supplies before, during and after shifts.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Completed opening and closing checklists to facilitate smooth restaurant operations.
  • Calculated charges, issued table checks and collected payments from customers.
  • Updated customers on menu changes and new food and beverage offerings to maintain quality service relationships.
Fragrance Vendor, 04/2017 to 09/2017
Florian Perfume BarCity, STATE,
  • Answered customer questions and guided to specific products requested.
  • Met and exceeded high-volume personal sales goals through clientele development and current product knowledge.
  • Organized store by returning merchandise to proper areas and restocked displays.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Recommended merchandise to customers based on needs and preferences.
  • Educated customers on product and service offerings.
  • Escorted customers to products and pointed out complementary items to boost store sales.
  • Stayed up to date on store promotions, payment policies and security practices.
  • Recommended optimal merchandise based on customer needs and desires.
  • Demonstrated products to customers, discussed features and redirected objections to capture sales.
Education and Training
BBA: Mass Communication And Marketing, Expected in to URBE University - Doral, Fl,
GPA:
Master of Arts: Psychology, Expected in to Universidad Católica Andrés Bello - Venezuela,
GPA:
High School Diploma: , Expected in 07/2014 to Unidad Educativa Colegio Santa Mariana De Jesús - Venezuela,
GPA:
Languages
English:
Limited
Negotiated:
:
Negotiated:

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Resume Overview

School Attended

  • URBE University
  • Universidad Católica Andrés Bello
  • Unidad Educativa Colegio Santa Mariana De Jesús

Job Titles Held:

  • Server
  • Night Shift Manager
  • Fragrance Vendor

Degrees

  • BBA
  • Master of Arts
  • High School Diploma

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