LiveCareer-Resume

server resume example with 11+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Hardworking and reliable person with strong ability in meeting goals and customer service. Offering leadership, enthusiasm, and a positive attitude. Highly organized, proactive and punctual with team-oriented mentality.

Skills
  • High-Volume Dining
  • Menu Memorization
  • Food Inspection
  • Check Payment Processing
  • Point of Sale (POS) System Operations
  • Table Bussing
  • Cool Under Pressure
  • Cleaning and Sanitizing
  • Conflict and Complaint Resolution
  • Team Player
  • Warm and Friendly
  • Customer Service and Rapport
  • Upselling and Cross Selling
  • Multi-Tasking and Prioritization
  • Patient Observation
  • Patient Positioning and Transporting
  • Care Planning and Modifications
  • Intravenous Medications
  • Medication Administration
  • Conflict Resolution
  • Activities of Daily Living ADLs
  • Specimen Collection
  • Interdisciplinary Team Collaboration
  • Staff Supervision
  • Psychotropic Medication Knowledge
  • Counting Narcotics
  • Caring for Wounds
  • Educating Families
  • Assisting Physicians
  • Empathetic and Compassionate
  • Documenting Incidents
  • Performance Tracking and Evaluation
  • Recruitment and Hiring
  • Complex Problem Solving
  • Administration and Reporting
  • Verbal and Written Communication
  • Teamwork and Collaboration
  • Goal Setting
  • Team Leadership
  • Employee Coaching and Motivation
  • Onboarding and Orientation
  • Team Building
  • Retail Space Planning
  • Customer Rapport
  • Product Branding
  • Retail Operations Management
  • Time Management
Education and Training
Kiamichi Technology Center - Poteau Poteau, OK Expected in 07/2015 Practical Nursing : Practical Nursing - GPA :
Wister High School Wister, OK Expected in 05/2002 High School Diploma : - GPA :
Experience
Restoration Hardware (Rh) - Server
Nashville, TN, 09/2021 - 02/2022
  • Greeted customers, answered questions, and recommended specials to increase profits.
  • Operated POS terminals to input orders, split bills, and calculate totals.
  • Satisfied customers by topping off drinks and offering condiments, napkins, and other items.
  • Promoted desserts, appetizers, and specialty drinks to optimize sales.
  • Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet, and tidying up server stations.
  • Provided exceptional service to high volume of daily customers.
  • Cleared table and bussed dishes to allow for quick setups.
  • Maintained accuracy while handling payments, giving change and printing receipts to customers.
  • Stocked server areas with supplies before, during and after shifts.
  • Set up dining room to meet hospitality and service standards.
  • Resolved customer concerns with friendly and knowledgeable service.
  • Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
  • Answered guest questions regarding menu, food and beverage preparation, recipe ingredients and allergens.
  • Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
  • Implemented sanitary food handling, holding and service protocols.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
  • Transported dirty tableware from dining room to dishwashing area for proper cleaning.
Restoration Hardware (Rh) - Server
Salt Lake City, UT, 07/2021 - 08/2021
  • Greeted customers, answered questions, and recommended specials to increase profits.
  • Operated POS terminals to input orders, split bills, and calculate totals.
  • Satisfied customers by topping off drinks and offering condiments, napkins, and other items.
  • Promoted desserts, appetizers, and specialty drinks to optimize sales.
  • Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet, and tidying up server stations.
  • Provided exceptional service to high volume of daily customers.
  • Cleared table and bussed dishes to allow for quick setups.
  • Maintained accuracy while handling payments, giving change and printing receipts to customers.
  • Stocked server areas with supplies before, during and after shifts.
  • Set up dining room to meet hospitality and service standards.
  • Resolved customer concerns with friendly and knowledgeable service.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Answered guest questions regarding menu, food and beverage preparation, recipe ingredients and allergens.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
  • Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
  • Reset tables between guests, refilled condiments and wiped down surfaces.
  • Restocked tables, wait staff areas and order staging areas.
  • Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
  • Transported dirty tableware from dining room to dishwashing area for proper cleaning.
  • Suggested additional items to customers to increase restaurant sales.
Manhattan Nursing And Rehabilitation Center, Llc - LPN Charge Nurse
Jackson, MS, 01/2016 - 02/2021
  • Administered high consequence medications with exacting accuracy, monitoring patients for side effects and supporting patient comfort and comprehensive recovery.
  • Established direct lines of communication between nursing staff and other interested departments, supporting patient care with collaboration between personnel with complementary specialties.
  • Analyzed charts and utilized data to recommend proper treatment courses to physicians.
  • Supervised exceptional team with collaborative leadership and creative responses to resource scarcity and nurse availability.
  • Supported nurses in providing routine wound care and attending to complex lacerations and punctures.
  • Administered medications and therapies in accordance with physicians orders.
  • Guaranteed exceptional care quality by correctly administering medication, inserting and caring for catheters, dressing and changing wounds and assisting with personal hygiene.
  • Worked with social workers, physical therapists and speech therapists to assess patient needs, plan and adjust plans of care and actualize nursing interventions to promote and restore patient health.
  • Documented patient medical histories, current symptoms and vitals.
  • Charted changes in patient conditions and discussed concerns with supervising healthcare provider.
  • Communicated effectively with patients and loved ones to explain diagnoses, treatment options and procedures.
  • Observed strict confidentiality and safeguarded all patient-related information.
  • Answered patient calls, identified issues and determined how best to provide assistance within parameters established by facility and supervisor.
  • Assisted patients with daily tasks, such as dressing, hygiene upkeep and movement throughout facility,
  • Administered prescribed medications and started intravenous fluids to address patient symptoms and underlying etiologies.
  • Checked in on patients at regular intervals to record food and fluid intake and output, taking measures to promote healthy levels.
  • Provided behavioral and emotional support and closely supervised patients suffering from dementia and Alzheimer's.
  • Monitored infection control procedures to verify facility-wide health and safety.
  • Collected biological samples for routine laboratory testing to assist diagnostic processes.
  • Provided pre- and post-operative nursing care.
  • Researched and studied client diagnoses to identify care needs, effectively contributed to nursing plan developments and facilitated patient education.
  • Utilized computerized Resource and Patient Management System (RPMS) and Electronic Health Record (EHR) system.
Bootbarn, Inc. - Assistant Store Manager
Longview, TX, 10/2007 - 02/2014
  • Assisted in continuous development of effective store associates to achieve desired sales and results.
  • Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
  • Coached and developed store associates through formal and informal interactions.
  • Oversaw aspects of maintenance, inventory and daily activity management.
  • Delegated assignments based on team strengths to optimize floor coverage and service levels.
  • Provided mentorship for employees to generate sales, promote effective upselling and cross-sell to improve retail productivity.
  • Led teams in planning, implementation and execution of merchandising and operating initiatives to streamline business effectiveness.
  • Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
  • Handled scheduling for store shifts to achieve adequate staffing.
  • Checked monthly sales and performance reports to support operational planning and strategic decision-making.
  • Supervised cashiers in processing credit, debit, and cash payments to streamline sales.
  • Reviewed inventory and sales records to prepare reports for management and budget departments.
  • Oversaw storewide merchandising benchmarks to maintain operational excellence.
  • Answered customer questions and addressed problems and complaints in person and via phone.
  • Examined merchandise to correctly price and display products.
  • Oversaw daily operations of store, including inventory and supply restocking, cash-handling and assisting customers.
  • Trained staff on daily duties and supervised and provided feedback, resulting in improved performance and customer satisfaction.
  • Oversaw daily operations by delegating tasks, managing shift changes and conducting keyholder duties to open and close business.
  • Coordinated merchandising by planning floor layouts and displays, guiding resets and directing sales signage placement.
  • Created engaging merchandise presentations to motivate impulse purchases.
  • Measured goal achievement by evaluating daily cash flow, reviewing sales reports and producing financial statements.

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Resume Overview

School Attended

  • Kiamichi Technology Center - Poteau
  • Wister High School

Job Titles Held:

  • Server
  • Server
  • LPN Charge Nurse
  • Assistant Store Manager

Degrees

  • Practical Nursing
  • High School Diploma

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