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Server Resume Example

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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Sociable server skilled at operating in fast-paced environments with demanding objectives for sales, service and quality. Enthusiastic team player successful at multitasking and delivering friendly, prompt service to all customers. Well-versed in maintaining clean and orderly tables, making personalized menu recommendations and managing closing duties such as reconciling cash drawers and restocking items to prepare for following shift. Dynamic server with 3 years in FOH and BOH functions. Diplomatic and engaging communicator with exceptional customer service and food handling expertise. Skilled at memorizing menu items and orders, upselling additional products and taking accurate drink and food orders. High-energy server skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Smoothly makes reservations, coordinate events and monitors routine dining room activities. Collaborative, hardworking and efficient in prioritizing and handling simultaneous tasks to promote positive dining experiences for guests. Self-motivated and dependable server offering 3 years of restaurant industry experience. Proficient in assisting guests with reservations, takeout orders and general inquiries. Career history achieving high performance with minimal supervision. Skilled server offering expertise in order taking, money handling and product promotion. Greets guests with genuine smile, builds rapport and promotes enjoyable dining experience. Maintains thorough knowledge of menu to make recommendations. Hardworking server with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty. Responsible server with 3 years of experience in fast-paced service settings. Systematic about taking accurate orders, keeping customers happy and contributing time and abilities toward team success. Quickly clears and resets tables, restocks supplies and cleans up spills. Superior work ethic with continual positive attitude. Goal focused server with 3 years of experience working in high-end, fine dining restaurant settings. Driven to go above and beyond to satisfy customers, improve operations and support team members. Dedicated to maximizing table turnover to take advantage of every sales opportunity without sacrificing service. Focused server with over 3 years of hands-on experience. Skillful in handling phone duties and reservations. Well-versed in coordinating large-scale events and intimate dining. Proactive and friendly professional with strengths in customer service, time management and effective planning.

Skills
  • Conflict and Dispute Resolution
  • Order Delivery Practices
  • Learning Strategies
  • Beverage Preparation
  • Hospitality Service Expertise
  • Stocking and Replenishing
  • Safe Food Handling
  • Customer Checkout
  • Cash Handling
  • Food Preparation
  • Dining Crew Workflow Optimization
  • Sales
  • Table Setting
  • Food Running
  • Cleaning
  • Special Dietary Requirements
  • Menu Memorization
  • Effective Sales Techniques
  • Table Setting Arrangements
  • Price Memorization
  • Dining Customer Service
  • Service Prioritization
  • Dish Preparation
  • Menu Knowledge
  • Guest Relations Management
  • High-Volume Dining
  • Order Accuracy
  • To-Go Order Preparation
  • Table Setting Knowledge
  • Bill Computation
  • Operation Monitoring
Experience
Server, 02/2020 to 06/2021
Ssp GroupMinneapolis, MN,
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
  • Collaborated with host, bus person and cook to serve up food and beverage options.
  • Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
  • Arranged place settings with fresh tablecloths, tableware and flowers to beautify table.
  • Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
  • Calculated charges, issued table checks and collected payments from customers.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Carefully transferred orders from kitchen and bar areas to tables and cleared plates as patrons finished food and beverage items.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Minimized customer wait times by efficiently taking and filling large volume of orders each day.
  • Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
  • Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Presented patrons with menus and specials promptly after seating, following up to address questions before taking orders.
  • Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
  • Processed customers' payments and provided receipts.
  • Washed buffet, restaurant and banquet items, including silverware, dishes, cooking utensils, equipment and displays.
  • Greeted newly seated guests quickly and efficiently.
  • Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
Kitchen Helper, 04/2019 to 04/2021
Pala Casino Spa And ResortPala, CA,
  • Maintained clean and well-organized kitchen areas to promote efficiency.
  • Replenished stations throughout restaurant, including cupboards, serving areas and salad bars to meet employee and customer demands.
  • Handled glassware, crystal and other fragile items with exceptional care to prevent breakage.
  • Restocked main kitchen areas with items from shelves, coolers and freezers to help food preparation staff stay focused on customer orders.
  • Kept dishware, glasses and utensils ready for all customer needs by quickly scraping, washing and restacking items.
  • Loaded and unloaded dishwashers, washing by hand large pots or items used on continuous basis.
  • Sanitized counters and wiped down surfaces following food preparation to prevent cross-contamination from raw meats.
  • Unboxed, stored and organized incoming kitchen supplies with every delivery.
  • Developed great team spirit with other personnel by pitching in and helping with task completion.
  • Maintained order and cleanliness of work areas to conform with health codes.
  • Gathered ingredients and cleaned and cut food items to prep recipes.
  • Plated meals in appealing arrangement and placed in designated areas to deliver to patrons.
  • Stored perishable food items in freezer or refrigerator to protect food from spoilage.
  • Cleaned utensils, dishes and glasses for customer use.
  • Cross-trained in other kitchen positions to support team and meet customer needs.
  • Restocked pantry with nonperishable food items to prevent stock from running low.
  • Followed recipes and customer requests to prepare high-quality, delicious meals.
  • Completed prepping, cleaning and other kitchen duties to support cooks.
  • Checked and recorded temperatures of refrigerator and freezer daily to verify proper working conditions.
Crew Team Member, 04/2018 to 04/2019
Mcdonald's - HciPalm Bay, FL,
  • Resolved conflict according to company protocol, exercising nonviolent communication principles.
  • Washed dishes, cleaned countertops and sanitized high-use areas.
  • Followed orders of senior leadership with exacting accuracy in moment and without question.
  • Swept, vacuumed and dusted areas periodically to maintain impeccable cleanliness.
  • Fielded hundreds of customer requests on daily basis varying in complexity and volume with urgency and professionalism.
  • Operated, filled and cleaned beverage fountains, following accurate recipes of industrially packaged beverage mixtures.
  • Greeted customers and cultivated positive experiences in line with company standards.
  • Inspected food products for quality and consistency, reporting concerns to cooks.
  • Demonstrated proper food safety practices by accurately completing quality control checklist.
  • Kept restaurant lobby, front counter, drive-thru, kitchen and restrooms neat and clean throughout shift.
  • Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
  • Performed cleaning duties, including wiping tables and equipment, sweeping and refilling stock.
  • Remained mindful of workplace safety according to predetermined specifications.
  • Packed all fast food products in approved containers, cups and bags.
Education and Training
High School Diploma: , Expected in 05/2020
Ashley Valley Education Center - Vernal, UT
GPA:

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Resume Overview

School Attended
  • Ashley Valley Education Center
Job Titles Held:
  • Server
  • Kitchen Helper
  • Crew Team Member
Degrees
  • High School Diploma

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