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Server Resume Example

Resume Score: 80%

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HB
SERVER
Summary

Dynamic server with 7 years in FOH and BOH functions. Diplomatic and engaging communicator with exceptional customer service and food handling expertise. Skilled at memorizing menu items and orders, upselling additional products and taking accurate drink and food orders.

Sociable server skilled at operating in fast-paced environments with demanding objectives for sales, service and quality. Enthusiastic team player successful at multitasking and delivering friendly, prompt service to all customers. Well-versed in maintaining clean and orderly tables, making personalized menu recommendations and managing closing duties such as reconciling cash drawers and restocking items to prepare for following shift.

Skills
  • Effective customer upselling
  • Menu memorization
  • Dining customer service
  • Art styles and techniques
  • Customer service
Experience
Funnybone Entertainment Club | Virginia Beach, VAServer08/2019 - 03/2020
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Provided exceptional service to 40 to 80 customers per day at this entertainment establishment.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
  • Upsold customers and optimized table-turns to outperform average sales by 25%.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
  • Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
Applebees | Virginia Beach, VAServer04/2018 - 08/2019
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Provided exceptional service to 50 customers per day at this eating establishment.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
  • Upsold customers and optimized table-turns to outperform average sales by 20%.
  • Collaborated with host, bus person and cook to efficiently serve food and beverage options.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
  • Adhered to minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
  • Operated and maintained cleaning equipment and tools, including dishwasher, hand wash stations, pot-scrubbing station and trash compactor.
  • Reviewed identification for patrons before serving alcoholic drinks.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
Applebees | Bohemia, NYServer09/2016 - 03/2018
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Provided exceptional service to 60 customers per day at this eating establishment.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
  • Upsold customers and optimized table-turns to outperform average sales by 25%.
  • Collaborated with host, bus person and cook to efficiently serve food and beverage options.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
  • Adhered to minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
  • Reviewed identification for patrons before serving alcoholic drinks.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Operated and maintained cleaning equipment and tools, including dishwasher, hand wash stations, pot-scrubbing station and trash compactor.
Education and Training
Suffolk County Community College | Selden, NYAssociate of Arts in Fine Art
Connetquot High School | Bohemia, NYHigh School Diploma2005
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Funnybone Entertainment Club
  • Applebees

School Attended

  • Suffolk County Community College
  • Connetquot High School

Job Titles Held:

  • Server

Degrees

  • Associate of Arts in Fine Art
    High School Diploma

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