SERVER Resume Example

• Coordinated with drivers to organize timely pickup and delivery.
• Addressed driver communications and provided required data to drivers.
• Managed all aspects of daily delivery, including routing, driver supervision and DOT compliance.
• Maintained compliance with DOT regulations, accurately documenting driver qualifications, permits and equipment information.100
• Resolved problems, improved operations and provided exceptional client support.
• Monitored social media and online sources for industry trends.
• Increased customer satisfaction by resolving Service issues.

SUB CONTRACTOR THRU ATLANTA PAIN CLINIC

• Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs
• Prepared and administered medications to alleviate patient symptoms
• Entered procedure codes and diagnosis codes into medical billing software
• Audited customer files to verify medical necessity and satisfaction of coverage criteria
• Reviewed and sent medical records to other physicians upon request
• Scheduled appointments for doctor visits and procedures using desktop calendar software
• Scheduled, rescheduled and handled cancelled appointments for patients
• Escorted patients to examination rooms.
• Prepared blood, urine, stool and sputum lab specimens for diagnostic evaluation.

• Explained procedures to patients to reduce anxieties and increase patient cooperation
• Sanitized, restocked and organized exam rooms and medical equipment
• Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions
• Completed clinical procedures and gathered patient data for interpretation by physician
• Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment
• Oriented and trained new staff on proper procedures and policies
• Obtained client medical history, including medication information, symptoms and allergies
• Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted
• Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history
• Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus
• Implemented care and efficiency improvements to support and enhance office operations
• Conducted preliminary evaluations, including measuring weight, temperature and blood pressure, and documented results with accuracy
• Directed patients to exam rooms, fielded questions and prepared for physician examinations
• Compiled necessary documents for surgical billing packages
• Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs
• Escorted patients to examination rooms
• Collected histories, vitals and current complaints via patient interviews
• Collected and documented patient medical information such as blood pressure and weight
• Obtained all prescribed laboratory testing
• Scheduled and accompanied clients to medical appointments
• Assisted physicians in follow-through of care
• Gathered forms, copied insurance cards to collect patient information for billing and insurance filing
• Obtained accurate medical histories from patients, highlighting critical information
• Attended required training, education and meetings
• Ensured collection of lab specimens by appropriate lab courier
• Identified test discrepancies
• Performed clerical duties, such as word processing, data entry, answering phones and filing
• Submitted prescriptions to pharmacy via phone, fax or web
• Welcomed patients and inquired about wellbeing since last treatment
• Report significant information and changes in patient condition to nurse supervisor
• Called and faxed pharmacies to submit prescriptions and refills
• Arranged surgeries with surgical center, confirming times with patients and preparing admission and consent forms
• Prepared initial patient charts for admission