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Server Resume Example

Resume Score: 80%

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SERVER
Summary

Self-motivated and dependable. Offering approximately nine years of customer service experience. Proficient in assisting guests with any questions. Welcoming attitude, work well with others and goal oriented. I am very eager to learn and work hard. I can work well under pressure and require minimal supervision. I pride myself in being outgoing and ready to tackle any task.

Skills
  • Menu knowledge
  • Food inspection
  • Price memorization
  • Dining customer service
  • Effective customer upselling
  • Food safety understanding
  • Table Bussing
  • Check payment processing
  • Liquor, wine and food service
  • Sales Techniques
  • Service prioritization
  • Work ethic
  • Teambuilding
  • Planning
  • Training & Development
  • Computer skills
  • Supply ordering
  • Recordkeeping and bookkeeping
  • Business operations understanding
  • Multi-line telephone skills
  • Tech-savvy
  • Flexible
  • Multitasking and prioritization
  • Data entry
  • Organization and efficiency
Experience
Bare Bones BBQ | Gatesville , TXServer13/2020 - Current
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
  • Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
  • Calculated charges, issued table checks and collected payments from customers.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
Juntion on Rt 36 | Gatesville, TXServed as Needed for Many Years Beginning in 2016.08/2020 - 11/2020
  • Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
  • Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Worked with bar staff to obtain alcoholic beverages and refills for customers throughout restaurant.
  • Collected empty plates and glasses to minimize bussing requirements between customers.
  • Calculated charges, issued table checks and collected payments from customers.
  • Completed final preparations of dishes and quickly delivered items to customers.
Texas Department of Criminal Justice | Gatesville , TXCorrectional Officer13/2016 - 07/2020
  • Maintained communications with staff and inmate body to maintain safe, effective prison environment.
  • Detected potential threats and quickly defused conflicts.
  • Transported inmates to and from personal appointments, including medical and dental appointments, funerals, work details and court hearings.
  • Informed inmates and visitors of rules, safety and security procedures and responsibilities.
  • Monitored inmate behavior to prevent crime, escape attempts and other dangerous activities.
  • Maintained correct physical head count at all times.
  • Attended regular trainings and maintained appropriate certifications.
  • Inspected cells and conducted random searches of common areas.
  • Maintained daily logs of shift activity.
  • Promoted rehabilitation of offenders and maintained safety of staff and residents.
  • Supervised inmates during day-to-day activities.
  • Received property from incoming inmates, provided receipts and inspected items for contraband.
  • Assisted in restraining violent and unruly inmates.
  • Directed visitor sign-in, documenting processes and completing appropriate visitation logs.
  • Maintained appropriate control, security and well-being over those detained.
Satterfield & Pontikes | Fort Hood , TXAdministrative Assistant05/2016 - 13/2016
  • Directed customer communication to appropriate department personnel and offered information to resolve inquiries, boosting customer satisfaction.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Recognized by management for providing exceptional customer service.
  • Updated financial, customer and business records with accurate information each day, preventing data loss and keeping files current.
  • Verified operation of office equipment by completing preventive maintenance requirements and calling for repairs.
  • Created PowerPoint presentations used for business development.
  • Filed and retrieved records to support business needs and boost team productivity.
  • Oversaw workforce management and staff scheduling to keep office operations smooth and efficient.
  • Maintained business records by updating customer information.
  • Dispersed incoming mail to correct recipients throughout office.
  • Served as central point of contact for all outside vendors needing to gain access to building.
  • Maintained office supplies inventory by checking stock and ordering new supplies as needed.
  • Processed punch-out paperwork efficiently to support smooth office procedures.
  • Collected payments, issued receipts and updated accounts to reflect new balances.
Education and Training
Gatesville High School | Gatesville, TXHigh School Diploma05/2014
Central Texas College | Killeen, TXSome College (No Degree) in General
Bella Beauty School | Waco, TxCosmetology Certification in Cosmetology
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Resume Overview

Companies Worked For:

  • Bare Bones BBQ
  • Juntion on Rt 36
  • Texas Department of Criminal Justice
  • Satterfield & Pontikes

School Attended

  • Gatesville High School
  • Central Texas College
  • Bella Beauty School

Job Titles Held:

  • Server
  • Served as Needed for Many Years Beginning in 2016.
  • Correctional Officer
  • Administrative Assistant

Degrees

  • High School Diploma
    Some College (No Degree) in General
    Cosmetology Certification in Cosmetology

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