Server Resume Example
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SERVER
Summary
My name is Victoria Gibson, I just recently moved to Detroit from New York,My expertise has always been restaurant service, before management I served and bartended multiple locations, I am very skilled at understanding what's best for our guest as well as our restaurant, I adapt well to any setting and will always continue to do my best in any job or task given. By age 22 I was in charge of a staff of 30 and beforehand head server for my restaurant. I would love to give the same energy and overall great work ethic to your establishment as well. Thank you!
Skills
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Experience
07/2019 - 12/2019The Manor At Market SquareReading , PA
Server
- Completed opening and closing checklists, including emptying trash, safeguarding alcohol and polishing silverware.
- Communicated effectively with kitchen staff regarding customer allergies, dietary needs and other special requests.
- Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
- Discussed alternative selections with chef for guests with food allergies or gluten-free requests.
- Maintained table settings by removing courses, replacing utensils and refilling beverages promptly.
- Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items.
- Operated POS terminals to input orders, split bills and calculate totals.
- Prepared salads and appetizers to back up kitchen staff.
- Cleaned dining area between guests with efficient sweeping, glass washing and spill removal.
- Maximized team performance by training new employees on proper food handling, guest expectations and restaurant protocols.
- Assisted individuals in selecting meal options, including entrees and desserts and recommended alternative items for those with food allergies and gluten intolerances.
- Restocked nonperishables and other items, including condiments and napkins from inventory to keep pantry well-supplied.
03/2019 - 06/2019Exela Technologies Inc.Brooklyn , NY
Team Lead
- Monitored employee performance and safety, conducting retraining to correct problems and optimize productivity.
- Made all meals in accordance with company standards and requirements.
- Maintained clean and orderly appearance throughout kitchen and dining area.
- Executed proper techniques when preparing menu item ingredients.
- Offered support to other stations during high-volume shifts to maintain optimal coverage and meet customer needs.
- Kept stations stocked and ready for use to maximize productivity.
- Rotated stock items and ingredients to maintain efficiency and freshness.
- Maintained consistent quality and high accuracy when preparing identical dishes every day.
- Dressed, seasoned and garnished appetizers and salads to prepare for food service.
06/2016 - 04/2019Olympic SteelPlymouth , MN
General Manager
- Encouraged, trained and disciplined employees to maximize performance.
- Enhanced operational performance by developing effective business development strategies, systems and procedures.
- Coordinated monthly budgets, managed profit and loss and consistently met desired margin targets.
- Formalized operational systems and procedures by developing and introducing employee handbook, detailed job descriptions and work-flow plans.
- Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
- Strategized long-term business needs while generating guest relations feedback for process improvements.
- Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
- Motivated and led team members to work together to achieve targets.
08/2014 - 05/2016Blackberry FarmCashiers , NC
Bartender
- Restocked beer and liquor on regular schedule and after special events to prepare for forecasted needs.
- Stocked bar with beer, wine, liquor and related supplies, including straws, garnishes, ice, glassware and napkins.
- Collected and polished glassware, keeping adequate stock for expected customer loads.
- Recognized VIP customers immediately and provided special treatment, including preferred tables.
- Checked identification of customers to verify age requirements needed for purchase of alcohol.
- Managed bar area, including cocktail design and menu, inventory, regulation compliance and customer relationships.
- Supported servers by preparing specialty drinks for patrons in all areas of establishment.
- Multitasked to meet customer, business operations and server needs with minimal errors or delays.
- Collected food, wine and appetizer orders from patrons and promoted upsell items.
Education and Training
06/2014City, State
High School DiplomaCathedral HighSchool
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Resume Strength
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Resume Overview
School Attended
- Cathedral HighSchool
Job Titles Held:
- Server
- Team Lead
- General Manager
- Bartender
Degrees
- High School Diploma
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