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Server Resume Example

Resume Score: 80%

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NB
SERVER
Summary

Knowledgeable and professional Receptionist skilled in administrative support and customer service. Bringing 1 year of experience managing fast-paced, front desk operations. Strong planning, problem solving and communication skills.

Enthusiastic receptionist bringing expertise in great office support. Excellent ability to build positive rapport with customers, maintain professional appearance and uphold strong public image.

Ambitious student pursuing a biology degree advancement and offering 2 years of experience in customer-facing administrative roles. Displaying key strengths in customer service support.

Results-driven front desk operater excelling in fast-paced office environments. Strong client relations skills and ability to resolve conflicts and issues with tact and diplomacy to drive client retention and loyalty. Knowledgeable in products and services to effectively address and respond to public and personnel inquiries.

Skills
  • Organization and efficiency
  • Recordkeeping and bookkeeping
  • Business operations understanding
  • Meticulous and organized
  • Service-oriented mindset
  • Multitasking ability
  • Data entry
  • Flexible
  • Professional and polished presentation
Experience
360 Brunch House | Mansfield, TXServer06/2020 - 09/2020
  • Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
  • Completed opening and closing checklists, including emptying trash, safeguarding alcohol and polishing silverware.
  • Restocked nonperishables and other items, including condiments and napkins from inventory to keep pantry well-supplied.
  • Promoted desserts, appetizers and specialty drinks.
  • Discussed alternative selections with chef for guests with food allergies or gluten-free requests.
  • Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items.
  • Partnered with team members to efficiently serve food and beverages.
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly.
  • Cleaned dining area between guests with efficient sweeping, glass washing and spill removal.
  • Assisted individuals in selecting meal options, including entrees and desserts and recommended alternative items for those with food allergies and gluten intolerances.
  • Checked patrons' identification to monitor minimum age requirements for consumption of alcoholic beverages.
  • Managed closing duties, including restocking items and reconciling cash drawer.
  • Communicated effectively with patrons to establish preferences and dietary restrictions and make food and beverage recommendations.
  • Prepared and served cold, hot beverages to guests.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Rearranged tables and chairs, located or rolled extra silverware to prepare for large groups.
  • Calculated charges, issued table checks and collected payments from customers.
18 Wheeler Truck and Trailer Repair | Dallas, TXReceptionist05/2019 - 08/2019
  • Took accurate messages for staff and management to facilitate open and speedy communication.
  • Directed clients to appropriate personnel to address concerns, resolve complaints or answer account-related questions.
  • Answered calls to help over many customers each day.
  • Scheduled appointments for customers and notified staff.
Mansfield Methodist Hospital | Mansfield, TXVolunteer07/2018 - 03/2019
  • Kept facilities organized, clean and well-maintained to best meet program needs.
  • Improved operations by assisting with various entry-level tasks, saving valuable time for busy staff.
  • Educated residents and families about available services and resources.
  • Communicated needs and issues to appropriate supervisors in timely fashion.
  • Delivered personal items such as newspapers and flowers throughout hospital.
  • Welcomed customers and answering questions to provide excellent customer service.
  • Prepared folders for new cases to be entered and organized closed files.
Education and Training
Mansfield Summit High School | Arlington, TXHigh School Diploma05/2019
Blinn College | Bryan, TXAssociate of Science in Biology
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • 360 Brunch House
  • 18 Wheeler Truck and Trailer Repair
  • Mansfield Methodist Hospital

School Attended

  • Mansfield Summit High School
  • Blinn College

Job Titles Held:

  • Server
  • Receptionist
  • Volunteer

Degrees

  • High School Diploma
    Associate of Science in Biology

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