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Server Resume Example

Resume Score: 80%

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SERVER
Summary

Experienced Senior Associate with analytical and flexible approach to solving problems. Decisive leader driven to optimize processes and streamline operations for team efficiency.

Skills
  • Flexible team player
  • Cash-flow report generation
  • Team supervision
  • PeopleSoft knowledge
  • Project coordination
  • Multitasking
Experience
Server / Embassy Suites - McAllen, TX11/2019 - 12/2019
  • Managed closing duties, including restocking items and reconciling cash drawer.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
  • Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins.
  • Communicated effectively with kitchen staff regarding customer allergies, dietary needs and other special requests.
  • Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items.
  • Discussed alternative selections with chef for guests with food allergies or gluten-free requests.
  • Completed opening and closing checklists, including emptying trash, safeguarding alcohol and polishing silverware.
  • Placed reservations through phone and email into [Software].
  • Prepared and maintained buffet and salad bar by checking temperatures, restocking food and monitoring potential avenues of contamination.
  • Served average of [Number] patrons daily at [Type] restaurant with consistent recommendations for exceptional service.
  • Promoted desserts, appetizers and specialty drinks.
  • Maximized team performance by training new employees on proper food handling, guest expectations and restaurant protocols.
  • Assisted individuals in selecting meal options, including entrees and desserts and recommended alternative items for those with food allergies and gluten intolerances.
  • Cleaned dining area between guests with efficient sweeping, glass washing and spill removal.
  • Checked patrons' identification to ensure minimum age requirements for consumption of alcoholic beverages.
  • Restocked nonperishables and other items, including condiments and napkins from inventory to keep pantry well-supplied.
Server / Dirty Al's Bayou Grill Mcallen Tx - McAllen, TX01/2019 - 10/2019
  • Communicated effectively with kitchen staff regarding customer allergies, dietary needs and other special requests.
  • Arranged each place setting attractively and verified all items were clean and free from water spots and chips.
  • Checked patrons' identification to ensure minimum age requirements for consumption of alcoholic beverages.
  • Promoted desserts, appetizers and specialty drinks.
  • Cleaned dining area between guests with efficient sweeping, glass washing and spill removal.
  • Discussed alternative selections with chef for guests with food allergies or gluten-free requests.
  • Maximized team performance by training new employees on proper food handling, guest expectations and restaurant protocols.
  • Assisted individuals in selecting meal options, including entrees and desserts and recommended alternative items for those with food allergies and gluten intolerances.
  • Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items.
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly.
  • Managed closing duties, including restocking items and reconciling cash drawer.
  • Completed opening and closing checklists, including emptying trash, safeguarding alcohol and polishing silverware.
  • Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins.
  • Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
Customer Service Representative / Atento - Pharr, TX11/2017 - 10/2018
  • Consulted with customers to determine best methods to resolve service and billing issues.
  • Evaluated customer account information to assess current issues and determine potential solutions.
  • Informed customers about billing procedures, processed payments and provided payment option setup assistance.
  • Reviewed account and service histories to identify trends and issues.
  • Documented conversations with customers to track requests, problems and solutions.
Senior Associate / Harbor Freight ToolsMcallen, TX
  • Acted with minimal direction in self-directed capacities to resolve issues and implement strategies.
  • Provided every customer with professional and polite support for sales and service needs.
  • Regularly assessed store condition, layout and displays for conformance with company standards and initiated corrective action as needed.
  • Maintained current store, product and promotional knowledge to drive consistent sales.
  • Delivered high level of service to clients to both maintain and extend relationships for future business opportunities.
  • Developed and deepened relationships with new and existing clients to advance progress and improve business.
Education and Training
Mcallen High School - Mcallen, TX06/1988High School Diploma
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Resume Overview

Companies Worked For:

  • Embassy Suites
  • Dirty Al's Bayou Grill Mcallen Tx
  • Atento
  • Harbor Freight Tools

School Attended

  • Mcallen High School

Job Titles Held:

  • Server
  • Customer Service Representative
  • Senior Associate

Degrees

  • Mcallen High School - Mcallen, TX 06/1988 High School Diploma

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