I have four or more year of customer service and satisfaction experience.
From fast food, to retail, to healthcare. I am well versed in customer satisfaction and cash handling procedures. I work very well independently as well as in a team setting. I'm well organized and can easily manage multi-tasking, and greet new tasks with enthusiasm.
Reliable team worker
Delivers exceptional customer service
Blood Withdrawal certification
09/2016 to 07/2017
ServerPizza Hut － Georgetown, KYAssisted diners with seating as needed Assisted co-workers. Accepted payment from customers and made change as necessary. Attempted to limit problems and liability related to customers' excessive drinking. Checked patrons' identification to ensure that they met minimum age requirements for consumption of alcoholic beverages.
10/2015 to 06/2016
Certified Phlebotomy TechnicianUK Healthcare － Lexington, KYCollected routine and time specific(STAT) blood draws for inpatient and out patient settings. Delivered excellent patient care. Worked in UK clinic, Good Samaritan hospital, and rehab center on 3rd floor of GS. Rehearsed in HIPPA and other privacy practices and protocols.
07/2013 to 05/2015
Customer Service/CashierWendy's － Georgetown , KYExcellent customer service. Maintained an accurate till and was responsible for safe cash deposits at end of night. Took customer orders, accurately and timely, and delivered the orders to customers in the dining room. Was responsible for keeping, and kept, a clean and open dining room.
Education and Training
GED: General Ed.Scott County High School － Georgetown, KY, ScottDropped out to complete high school degree through homeschooling in the beginning of 11th grade year (August 2012), and received my GED in December of 2013 through BCTC Adult Education Program in Lexington, KY.
CPT-1: PhlebotomyEMTPKY － Lexington, KY, FayetteAttended an accelerated Phlebotomy training program for 10 days. Received Basic Life Support Certification and National Healthcare Association - CPT1(Certified Phlebotomy Technician-level 1).
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Companies Worked For:
Scott County High School
Job Titles Held:
Certified Phlebotomy Technician
GED : General Ed. CPT-1 : Phlebotomy
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