Customer Service Representative who maintains a high level of professionalism, patience and efficiency to minimize customer dissatisfaction and increase customer loyalty.
Managed call flow with up t0 15 calls in queue per minute.
Delivered exceptional service by greeting and serving customers in a timely, friendly manner.
Provided accurate and appropriate information in response to customer inquiries.
Selected the most efficient routes in compliance with delivery instructions and fuel policy.
Minor in Humanities
Member of French Club
Member of Drama Club
Companies Worked For:
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