LiveCareer-Resume

server resume example with 6+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Driven employee with willingness and strive to always learn and help the company and coworkers to succeed. Diligent and focused when it comes to getting the job done and communicate well with others in order to do so. Looking for a career with the environment to grow and be a part of something bigger. 6+ years of customer service experience that began during high school. Great with numbers and am almost always available and as flexible as possible.

Skills
  • Hospitality service expertise
  • Order accuracy
  • Point of sale knowledge
  • Cash Handling
  • Machinery operation
  • Quality assurance
  • Production deadline management
  • Worksite safety
  • Multitasking abilities
  • Good telephone etiquette
  • Computer proficiency
  • Both patient and respectful when handling questions and requests of customers
  • Strong work ethic
  • Works well under pressure
Education
Ashe County High School West Jefferson, NC Expected in 06/2014 High School Diploma : - GPA :
Work History
The Cheesecake Factory - Server
Kentwood, MI, 08/2020 - Current
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business.
  • Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
  • Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
  • Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
  • Greeted and maintained relationships with regular customers.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
Matthews International - Machine Operator
Camden, NJ, 09/2014 - Current
  • Monitored machines during operation to detect sounds of malfunctioning or excessive vibration and adjusted machines or replaced tools to eliminate problems.
  • Maintained machines within work area, complying with company and OSHA safety rules and regulations
  • Updated daily production logs with timely and accurate information, regularly informing management of special incidents or non-conformance issues.
  • Operated build and cure equipment safely and efficiently with team of one other employee.
  • Identified malfunctions or failures by routinely monitoring and analyzing equipment operations.
  • Tended operating machinery to identify equipment malfunctions and locate sources of product defects.
  • Completed parts lubrication and other minor maintenance tasks to keep equipment running.
  • Documented production activity in logs and job tickets.
  • Helped with change-overs and set up to assist with job preparation and production functions.
  • Organized and cleaned work area to meet standards, keep tidy and prevent injuries.
  • Monitored machine operation for compliance with policies, procedures and processes.
  • Identified and corrected issues or inconsistencies found in batch samples.
  • Followed instructions and directions on batch tickets for accurate results.
  • Set up and ran builder and cure line machinery to produce exceptional products for automotive timing belt customer's needs.
Newport Hospitality Group - Bartender
Richmond, VA, 03/2018 - 08/2020
  • Applied excellent organizational and multitasking abilities to handle simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
  • Managed accurate register and produced daily sales reports backing up inventory usage numbers.
  • Assisted servers with specialty drinks orders by preparing on-demand items without delay.
  • Handled anywhere from $50-$500 cash daily, which built trustworthiness and loyalty with owners.
  • Maintained secure cash drawers, promptly resolving discrepancies for accuracy.
  • Polished glassware, bussed tables and removed debris to keep customer areas fresh and clean.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Stayed up-to-date on state laws regarding alcoholic beverage services and maintained 100% compliance for inspections.
  • Upsold daily specials and beverage promotions to exceed daily sales goals.
  • Took customer orders and capitalized on opportunities to sell special beverage and food options.
  • Waited on up to 25 customers at bar and at 4-table bar area.
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.

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Resume Overview

School Attended

  • Ashe County High School

Job Titles Held:

  • Server
  • Machine Operator
  • Bartender

Degrees

  • High School Diploma

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