LiveCareer-Resume

server resume example with 15+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
  • Effective customer upselling
  • Menu memorization
  • Table Bussing
  • Hors d'oeuvres service
Experience
06/2021 to 06/2022
Server Heritage Hill Senior Community Weatherly, PA,
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Satisfied customers by topping off drinks and offering condiments, napkins and other items.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
  • Addressed complaints to kitchen staff and served replacement items.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Served food and beverages to patrons and immediately remedied issues with orders.
  • Trained new employees on restaurant procedures and plating techniques.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Provided exceptional service to high volume of daily customers.
  • Cleared table and bussed dishes to allow for quick setups.
  • Maintained accuracy while handling payments, giving change and printing receipts to customers.
  • Stocked server areas with supplies before, during and after shifts.
  • Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
  • Developed strong and lasting resident relationships.
  • Answered guest questions regarding menu, food and beverage preparation, recipe ingredients and allergens.
  • Implemented sanitary food handling, holding and service protocols.
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
  • Maintained knowledge of menu items, ingredients and preparation methods to assist guests with menu selection.
  • Reset tables between guests, refilled condiments and wiped down surfaces.
  • Completed final preparations of dishes and quickly delivered items to customers.
  • Took orders, calculated charges, issued table checks and collected payments from customers.
  • Handled special customer requests for separate checks and menu substitutions.
  • Provided timely checks on guest needs and brought requests.
  • Prepared salads, appetizers and garnishes to assist kitchen staff.
  • Brewed coffee and distributed to guests.
  • Reviewed daily specials, menu changes and service specifications.
  • Cross-trained as host and helped with tasks such as greeting diners and escorting guests.
  • Monitored dining rooms for safety and customer needs.
  • Set 20 tables for all meals to prepare for over 200 daily diners and reset tables after customers left.
  • Checked identification to verify minimum age requirements for consumption of alcoholic beverages.
  • Made reservations for guests up to 30 days in advance.
07/2020 to 12/2021
Cashier/Customer Service Representative, Stocker, PowerMart City, STATE,
  • Helped customers find specific products, answered questions and offered product advice.
  • Lifted materials of varied weights on regular basis.
  • Maintained neat, safe and orderly workspace to prevent accidents and injuries.
  • Processed sales transactions to prevent long customer wait times.
  • Followed proper stock rotation procedures to minimize obsolescence and remove out of date items from sales floor.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Helped with purchases and signed customers up for rewards program.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Verified customer age requirement for alcohol or tobacco purchases.
  • Preserved appearance of store by arranging and replenishing displays and merchandise racks.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Discounted purchases by scanning and redeeming coupons.
  • Answered customer questions and provided store information.
  • Directed trash removal and sanitation procedures to keep aisles and register area organized.
01/1984 to 12/1997
Placer County Superior Courtroom & Office Clerl Placer County Superior Court City, STATE,
  • Tracked cases and managed electronic and physical records, creating new case files, entering filings, hearings, trials and judgments and closing cases when complete.
  • Prepared and issued summons, complaints, warrants and other documents necessary for daily courtroom operations.
  • Supported daily courtroom document preparation, filing of referral forms and court notices, check-in and check-out and bailiff duties.
  • Fulfilled document requests by citizens, parties to cases, judges and attorneys, keeping records of documents provided.
  • Answered face-to-face and telephone requests for information about warrants, citations and other court documents or procedures.
  • Attended required meetings and conferences as well as training sessions to develop and maintain understanding of current conventions and laws.
  • Acted as court cashier, processing billing and payments for fines, bonds, bail and other court fees, also recording details of payment and reporting missed deadlines or delinquency.
  • Liaised with general public to process document requests and provide customer service by phone or email and in person, keeping records of payments and documents provided.
  • Examined legal documents and assured adherence to laws and court procedures.
  • Assembled paperwork and relevant files and briefs for use by judge at hearings and trials, using discretion to indicate key information relevant to judgment and prosecution decisions.
  • Updated and maintained court calendar, responded to inquiries about court procedures and resolved scheduling conflicts with attorneys.
  • Received and submitted payments for fees and fines, accurately tracking amounts, issuing receipts and updating computer.
  • Prepared correspondence, bench warrants and court orders for Superior Court judge.
  • Assisted parties to civil and criminal cases in understanding standard courtroom procedures and advised on legal obligations, options and subjects calling for consultation with attorneys.
  • Tracked exhibits admitted during court hearings and updated documentation.
  • Administered oaths to parties to legal actions as necessary, implementing current procedures to achieve compliance with legal requirements for validity.
  • Wrote error-free and professional correspondence on behalf of court system.
  • Recorded court proceedings using PC device and prepared accurate minutes for court hearings and trials.
  • Conducted roll calls, polled jurors and swore in interpreters, witnesses, defendants and jury members.
  • Performed calculations analyzing prison time assigned in sentencing, applying jail time served as credit to report on timeline for incarceration, parole eligibility and release.
  • Produced and filed more than 100 court reports per week with unparalleled accuracy.
Education and Training
Expected in to to
: General Education
Sierra College - Rocklin, CA
GPA:

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Resume Overview

School Attended

  • Sierra College

Job Titles Held:

  • Server
  • Cashier/Customer Service Representative, Stocker,
  • Placer County Superior Courtroom & Office Clerl

Degrees

  • Some College (No Degree)

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