LiveCareer-Resume

server resume example with 15+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Diligent employee offering 30+ yearsr in customer support and strong aptitude for working with little supervision in remote environments. Competent in listening to customer needs, meeting quality standards and staying current on product and service updates. Highly empathetic and supportive team player.

Customer-oriented with30 plus years of success creating memorable dining experiences for patrons. Talented at cheerfully recommending selections, taking orders and fulfilling requests exactly as asked. Enhanced customer satisfaction by maintaining upbeat attitude, quickly attending 30+] years of experience satisfying clientele using strong interpersonal, multitasking and time management skills. Outgoing individual with expertise in smoothly delivering food to guests and turning dining tables rapidly to maximize profits. Proficient in POS system operations.

Sociable [Job Title] skilled at operating in fast-paced environments with demanding objectives for sales, service and quality. Enthusiastic team player successful at multitasking and delivering friendly, prompt service to all customers. Well-versed in maintaining clean and orderly tables, making personalized menu recommendations and managing closing duties such as reconciling cash drawers and restocking items to prepare for following shift.

Skills
  • Experience
  • Service Representative
  • November 2016 to November 2020
  • Metro Corral Partners -Macon, GA
  • Met and exceeded productivity targets by handling every interaction with top-notch customer service.
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
  • Recommended, selected and helped locate merchandise based on customer needs and desires.
  • Cosmetologist
  • October 2014 to November 2016
  • Reflections -Gray, GA
  • Recommended treatment and styling products to customers to meet current needs or resolve specific concerns.
  • Evaluated client's hair and physical features to determine style and cut plans.
  • Collected payment from customers and scheduled next appointments.
  • Handled multiple amounts of cash and credit card payments daily with[100]% accuracy.
  • Maintained relationships with 50] long-term clients while handling up to 15 walk-in appointments daily.
  • Cosmetologist
  • June 2008 to November 2014
  • Hair Trends -Macon, GA
  • Assisted with basic bookkeeping needs such as filing and maintaining over 100] clients' records.
  • Kept notes listing preferences and services provided to clients for quick reference.
  • Provided comprehensive hair treatments such as repairing, styling or coloring for all types of hair.
  • Scheduled multipledaily client appointments with necessary details, including preferences and special needs.
  • Suggested, used and marketed appropriate products to clients for skin, nail and hair care to increase company
  • Profit .
  • Basic, Profit
  • Bookkeeping, Quick
  • Clerical, Repairing
  • Credit
  • Customer relations
  • Clients
  • Client
  • Customer service
  • Customer support
  • Direct sales
  • Fast
  • Features
  • Filing
  • Functional
  • Notes
  • Next
  • Effective customer upselling
Experience
05/2016 to Current Server Mod Pizza | Scottsdale, AZ,
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
  • Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
  • Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
11/2014 to 05/2016 Hairstylist Birds Barbershop | Austin, TEXAS,
  • Supervised front-end of salon, booked appointments, inventoried sales area and coordinated employee schedules to maximize operations.
  • Sold conditioner, shampoo, hair treatment and styling products to educate clients on proper hair care increasing salon revenue by [Number]%.
  • Recommended treatment and styling products to customers to meet current needs or resolve specific concerns.
  • Rewarded loyal clients with free products and incentive programs to show appreciation for continued business.
  • Evaluated client's hair and physical features to determine style and cut plans.
  • Focused on retaining clients by keeping client report cards, which detailed personal services and purchases.
11/2007 to 11/2014 Hairstylist Birds Barbershop | Austin, TEXAS,
  • Pursued continuing education and training to stay up to date with new trends and techniques.
  • Recommended hair styles to compliment clients' facial features and coloring.
  • Handled basic administrative tasks, such as booking, cancelling and rescheduling appointments.
  • Followed laws and regulations by adhering to legal protocols for complete and consistent compliance.
  • Maintained updated knowledge of industry products and chemical composition structure and properties.
  • Proficient in full range of services including color, cutting, chemical and styling.
06/1996 to 08/1998 Customer Service Representative Ed Napleton Automotive Group | Wilkes Barre, PA,
  • Documented conversations with customers to track requests, problems and solutions.
  • Set up and activated customer accounts to maintain QA satisfaction levels.
  • Informed customers about billing procedures, processed payments and provided payment option setup assistance.
Education and Training
Expected in to to Master Cosmetologist : Cosmetology | Central Georgia Technical College, Macon, GA GPA:
Expected in to to High School Diploma | Spaulding County High School, Griffin, GA GPA:
Membership renewals Payment acceptance Customer support Clerical support Calendar management High-energy attitude Direct sales Cross-functional collaboration Schedule mastery Credit card payment processing Customer relations
Activities and Honors

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Resume Overview

School Attended

  • Central Georgia Technical College
  • Spaulding County High School

Job Titles Held:

  • Server
  • Hairstylist
  • Hairstylist
  • Customer Service Representative

Degrees

  • Master Cosmetologist : Cosmetology
  • High School Diploma

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