Server excelling at customer satisfaction and retention. Pre and post-sales support
specialist. Flexible and hardworking in deadline-driven environments. Patient and
empathetic server with extensive background in conflict resolution and customer care.
Desires a retail role. Friendly Sales Associate adept at working in diverse retail and
customer service environments.
Exceptional communication skills Medical terminology knowledge
Strong client relations
Training development aptitude
Creative problem solver
ServerSep 2016 to May 2017 Chipotle Mexican Grill － Myrtle Beach, SC
Greeted customers entering the store to ascertain what each customer wanted or
Described product to customers and accurately explained details and care of
Politely assisted customers in person and via telephone.
Provided an elevated customer experience to generate a loyal clientèle.
CashierJun 2016 to Aug 2016 Jade Hibachi － Conway, SC
Sales Floor AssociateAug 2017 Vanity Fair － Myrtle Beach, SC
Maintained a clean, orderly and well-stocked environment. Promoted personal and co-worker safety. Met incoming customers and provided immediate assistance. Set aside on-hold reservations. Retrieved alternate items and sizes on request. Listened to customer needs and preferences to provide accurate advice. Completed purchases with cash, credit and debit payment methods. Increased purchase totals by recommending additional items. Worked flexible schedule to accommodate changing customer levels. Organized items in visually appealing manner. Answered incoming telephone calls with professional and knowledgeable responses.
Translated in Spanish for customers who did not speak/ understand English well.
Education and Training
High School Diploma2018Carolina Forest High SchoolStill attending
English, Spanish, and German
Communication skills, creative problem solver, client relations, English, German, Mediation, Medical terminology, Quick learner, Spanish