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Server Resume Example

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SERVER
Professional Summary

Efficient Server with over 20 years of experience in food and beverage service. With extensive beverage and food knowledge. Dynamic presence known for enhancing customer experience.

Talented food service professional bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling of special dietary requirements and general food safety standards.

Skills
  • Point of sale knowledge
  • Menu memorization
  • Order accuracy
  • Cash handling expert
  • Sales expertise
  • Tableside service
  • Stocking and replenishing
  • Beverage preparation
  • Bill computation
  • Food and beverage pairings
  • Dining area cleanliness
  • Daily specials memorization
  • Order delivery practices
  • High-volume dining
  • Guest seating arrangements
  • To-go order preparation
  • Food sales and promotion
  • Hospitality service expertise
  • Food spoilage prevention
  • Menu presentation
  • Table setting
  • Food station setup
  • Food preparation and safety
  • Cash Handling
  • Performance improvement
  • Communication skills
  • Item promotion
  • Table setting knowledge
  • Ordering procedures
  • Food running
Work History
Server, 12/2018 to 02/2020
Company Name – City, State
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
  • Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
  • Cleaned and coordinated cleaning of indoor and outdoor dining spaces- wiping tables, placing trash in receptacles and replenishing supplies.
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.
  • Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
  • Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
  • Prepared beverages and filled food orders for customers.
  • Checked identification to enforce age regulations for alcoholic beverages.
  • Greeted and maintained relationships with regular customers.
  • Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
  • Replenished food items and other supplies, which included paper products and canned goods to keep pantry well-stocked during busy periods.
Hostess, 03/2018 to 11/2018
Company Name – City, State
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Assisted in preparing dining room for special upcoming functions, including decorating and generating and printing out special group menus using Software.
  • Governed dining area with natural leadership talents and organizational strategies focused on balancing guest and business needs.
  • Watched dining area staff to evaluate server loads and calculate accurate wait times.
  • Supported servers, food runners and bussers with keeping dining area ready for every guest.
  • Assisted FOH and BOH staff with preparing for events, coordinating smooth execution to maximize guest satisfaction.
  • Stayed in open communication with kitchen team to assess cooking times, avoid worker overload and minimize customer dissatisfaction.
  • Managed in-person and telephone guest inquiries, customer service requests and reservation bookings using Software.
  • Checked and restocked server areas and organized and got change for front counter.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Informed servers of newly seated parties for speedy service.
  • Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.
  • Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
  • Assigned patrons to tables suitable for needs and restaurant section rotation.
Housekeeper, 08/2016 to 02/2018
Company Name – City, State
  • Verified cleanliness and organization of storage areas and carts.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Arranged for provision of extra room bedding, linens, towels and furniture to satisfy guests with special needs.
  • Removed waste paper and other trash from premises to designated area.
  • Carried linens, towels, toilet items and cleaning supplies using wheeled cart for maximum efficiency.
  • Moved chairs, desks and beds around rooms to clean behind and underneath furniture.
  • Cleaned and changed bedspreads, blankets and mattresses.
  • Accepted accountability for all assigned building keys, master keys and access cards.
  • Serviced bathrooms, including cleaning, sanitizing and supply replenishment.
  • Returned emptied garbage receptacles to proper locations.
  • Restocked room supplies such as facial tissues for personal touch with every job.
  • Collected trash and moved garbage cans from kitchen areas to pick-up stations.
  • Changed bed linens and collected soiled linens for cleaning.
  • Swept and washed all hard surface floors.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Adhered to professional house cleaning checklist.
  • Polished glass surfaces and windows.
  • Dusted picture frames and wall hangings with cloth.
  • Cleaned bathrooms and kitchens with sanitizing products to prevent spread of germs and reduce likelihood of illness.
  • Documented and reported all necessary facility and building repairs observed.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.
Education
N. Buncombe High School - City
GED : GED, 03/2002
Davidson County Community College - City, State
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Resume Overview

School Attended

  • N. Buncombe High School
  • Davidson County Community College

Job Titles Held:

  • Server
  • Hostess
  • Housekeeper

Degrees

  • GED : , 03/2002

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