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Server Resume Example

Resume Score: 80%

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SERVER
Summary
Skills
Experience
Company Name | City, StateServer08/2019 - 08/2020
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
  • Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Collaborated with host, bus person and cook to serve up food and beverage options.
  • Arranged place settings with fresh tablecloths, tableware and flowers to beautify table.
  • Met or exceeded sales targets on consistent basis with proactive promotional strategies and dessert mentions.
  • Requested photo identification from patrons ordering alcoholic beverages to verify legal age of consumption.
Company Name | City, StateServer03/2019 - 08/2019
  • Maintained cleanliness of showcase, lobby and patio area, remaining attentive to trash, tables and chairs.
  • Assembled and prepared ice cream-based drinks, following recipes to produce consistent products.
  • Managed POS register to complete customer transactions.
  • Greeted guests pleasantly, discussing specialty flavors and answering allergen concerns.
  • Restocked ice cream disposable supplies, glass serving dishes and utensils.
  • Served and scooped ice cream, following sizing specifications.
  • Performed end-of-day duties by balancing payments and receipts in cash register.
  • Provided information to customers regarding ice cream flavors, ingredients and nutritional information.
  • Memorized seasonal menu options and flavors to provide customers with updated information on new items and offerings.
  • Handled cash and credit card transactions quickly and accurately.
  • Leveraged product knowledge to make recommendations for indecisive customers.
  • Created eye-appealing, delicious-tasting ice cream treats to keep customers coming back.
  • Suggested new flavors and special offers to management based upon customer input.
  • Assisted management with inventory and ordering supplies to provide uninterrupted sales.
  • Processed telephone orders, reviewing and verifying all information for accuracy.
  • Cleaned counters, tables and fountain equipment thoroughly to keep sanitary, following quality checkpoints.
  • Informed shift leaders or management of any obstacles or issues during each shift.
  • Cleaned and organized all areas, including utensil and napkins station and restroom facilities.
  • Upsold products to customers and made recommendations based on staff and customer experience.
Company Name | City, StateCleaner03/2017 - 03/2019
  • Handled guest complaints in most effective manner possible and offered complimentary services for hardship cases.
  • Organized, cleaned and sanitized kitchens, bedrooms, living rooms and bathrooms to eliminate daily germs and keep families healthy.
  • Laundered bedding and made beds to minimize wrinkles in sheets and keep pillows fluffed.
  • Checked and changed linens and washed and dried dishes to maintain orderly homes.
  • Used digital timekeeping system to document hours worked each day.
  • Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
  • Employed deep-cleaning techniques for areas in need of additional sanitation.
  • Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
  • Scrubbed bathrooms, removing soap scum, mold and excess dirt from sinks, toilet seats and shower area.
  • Sanitized frequented areas and equipment using approved supplies.
  • Handled and stored hazardous chemicals safely to prevent injury or illness.
  • Stripped, sealed, finished and polished floors to maintain appearance and remove scratches.
  • Performed and documented routine inspection and maintenance activities to meet client expectations.
  • Responded to emergency cleaning requests to meet client expectations.
  • Restocked supplies, replacing toiletries, liners and soaps.
  • Vacuumed all carpeted areas and mopped solid surfaces with proper chemical solutions.
  • Wiped down various surfaces using approved cleaning products to prevent growth of bacteria and viruses.
  • Identified major repair and maintenance needs and notified management of concerns.
Education and Training
University Of Colorado At Boulder | City, StateMaster of Arts in Sociology And Political Science Expected in 05/2024
  • Minor in German
University Of Colorado At Boulder | City, StateBachelor of Arts in EducationExpected in 05/2024
University Of Colorado At Boulder | City, StateBachelor of Science
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Resume Overview

School Attended

  • University Of Colorado At Boulder

Job Titles Held:

  • Server
  • Cleaner

Degrees

  • Master of Arts in Sociology And Political Science
    Bachelor of Arts in Education
    Bachelor of Science

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