Server Resume Example

Host:

• Helped to plan and execute parties for any given number of guests, including coordinating menus and preparing tables.
• Monitored dining area to assess server capacity and accurately estimate wait times.
• Helped restaurant staff set up small and large events to coordinate smooth execution.
• Stayed on top of server availability and table turnover to make accurate decisions about seating locations.
• Managed guest expectations by relaying information regarding hours, wait times and specials.
• Answered telephone to provide establishment information and take party reservations.
• Supervised activities of dining room staff to maintain service levels and support guest needs.
• Set up and decorated menu marketing boards with current specials information and drink features.

Server:

• Recommended daily specials, Beer selections and desserts to guide patrons toward more profitable items.
• Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins.
• Discussed alternative selections with chef for guests with food allergies or gluten-free requests.
• Maintained table settings by removing courses, replacing utensils and refilling beverages promptly.
• Checked patrons' identification to ensure minimum age requirements for consumption of alcoholic beverages.
• Came in an hour early on opening days and stayed up to three hours later on closing nights.
• Completed opening and closing checklists, including emptying trash, safeguarding alcohol and polishing silverware.

• Decoratively packaged all products.
• Selected, measured and weighed ingredients in specified amounts.
• Maintained clean, organized work area at all times and encouraged similar dedication in team members to maximize group efficiency.
• Contributed to positive work environment for all staff members through active listening and effective communication.
• Decorated and set up for different holidays i.e. Thanksgiving, Christmas and Valentines day.
• Counted the register at the end of the day and locked establishment
• Provided every customer with professional and polite support for sales and service needs.
• Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
• Processed payments and maintained accurate drawers to meet financial targets.
• Bagged, wrapped and packaged purchases according to customer needs.
• Arranged merchandise for display to highlight new styles, attract customers and enhance sales.

• Answered phone calls to help costumers.
• Restocked and checked cleanliness of restrooms, all work areas, and costumer lobby.
• Assembled smoothie barista line, and food line.
• Helped costumers, answering questions and offering advice.
• Provided assistance with purchases, locating items and signing up for rewards programs.
• Smoothly processed incoming orders, handling over 25 transactions per day with exceptional accuracy
• Drove sales and add-on purchases by promoting specific item options to costumers.
• Trained new team members in cashier, costumer service, food prep, food assembly line, and smoothie assembly line.
• Delivered quality product within an expected time frame as a smoothie barista, and a food lime assembly employee.