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Server Resume Example

Resume Score: 80%

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SERVER
Summary

Sociable waitress skilled at operating in fast-paced environments with demanding objectives for sales, service and quality. Enthusiastic team player successful at multitasking and delivering friendly, prompt service to all customers. Well-versed in maintaining clean and orderly tables, making personalized menu recommendations and managing closing duties such as reconciling cash drawers and restocking items to prepare for following shift.

Skills
  • Menu memorization
  • Dish preparation
  • Food safety understanding
  • Menu knowledge
  • Table setting arrangements
  • Price memorization
  • Table Bussing
  • Point of Sale (POS) system operations
  • Check payment processing
  • Dining customer service
  • High-volume dining
  • Buffet setup and takedown
  • Effective customer upselling
  • Relationship management
  • Quality control
  • Regulatory compliance
  • Service prioritization
  • Safe food handling
  • Liquor, wine and food service
Experience
07/2019 to 09/2020
ServerApplebee's － Roanoke, VA
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Collaborated with host, bus person and cook to serve up food and beverage options.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Provided exceptional service to [Number] customers per day at [Type] establishment.
  • Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
  • Arranged place settings with fresh tablecloths, tableware and flowers to beautify table.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
  • Upsold customers and optimized table-turns to outperform average sales by [Number]%.
  • Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
  • Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
  • Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
  • Communicated with event coordinators to verify appropriate and adequate accommodations for larger parties.
  • Met or exceeded sales targets on consistent basis with proactive promotional strategies and dessert mentions.
  • Requested photo identification from patrons ordering alcoholic beverages to verify legal age of consumption.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Calculated charges, issued table checks and collected payments from customers.
  • Washed buffet, restaurant and banquet items, including silverware, dishes, cooking utensils, equipment and displays.
  • Minimized customer wait times by efficiently taking and filling large volume of orders each day.
  • Assisted kitchen staff with food counts by determining number of items required for complete service.
  • Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Served plated dinners, buffet-style dinners and passed hors d'oeuvres for parties.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Plated food and assessed plate presentation to maintain highest standard of food quality.
06/2009 to 12/2018
Emergency Medical TechnicianRescue Squad － Roanoke, VA
  • Assessed emergency situations and prioritized medical care for patients.
  • Evaluated patients' medical status and monitored vital signs during transit.
  • Rendered direct patient care, including stabilizing patients and determining course of action based on triage.
  • Monitored patients from scene to hospital transfer while conducting in-transit care.
  • Documented all calls in reports detailing type of incident and course of treatment.
  • Performed CPR and used cardiac defibrillator to revive patients in cardiac arrest or arrythmia.
  • Conducted equipment inspections and vehicle checks in adherence with required maintenance schedules.
  • Observed and assessed incident scenes upon arrival to determine level of safety for all first responders.
  • Reviewed inventory levels prior to shift and restocked ambulance to prepare for service.
  • Explained to conscious patients steps involved for medical evaluations and need for possible hospital transport.
  • Managed care in field and in-transit, including performing standard testing and administering necessary medication.
  • Transported patients from accident scenes to hospitals in emergency vehicles.
  • Evaluated patients for injuries at accident scenes , industrial locations and [Type].
  • Operated emergency vehicles with caution to keep patients, public and first responders safe.
  • Demonstrated dedication to providing quality care through continued training and education.
  • Asked patients questions regarding ingestion or intake of over-the-counter medications, prescriptions and illicit drugs.
  • Developed strong rapport with other medical professionals to foster quality and efficient patient care.
  • Trained newly hired [Job title]s by offering insight into job duties and assessing shift performance.
  • Remained level-headed and proactive during emergency situations.
  • Delivered emergency care to individuals involved in motor vehicle accidents, falls and [Type] incidents.
08/2008 to 12/2017
Assistant Store ManagerDomino's Pizza － Roanoke, VA
  • Recorded legal terminology in [Location] setting.
  • Transcribed data for [Type] reporting in real-time.
  • Maintained [Number]% accuracy when capturing information.
  • Set schedules and delegated assignments based on team strengths to optimize floor coverage and service levels.
  • Leveraged ERP software to coordinate and enhance inventory delivery.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Assisted in overall day-to-day operations of store, including continuous development of effective store associates to achieve desired sales and results.
  • Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
  • Oversaw aspects of maintenance, inventory and daily activity management to provide optimized retail environment .
  • Minimized waste by employing specific expense-tracking and cost-control strategies.
  • Promoted and supported strong relationships with local community organizations in surrounding area.
  • Led teams in planning, implementation and execution of merchandising and operating initiatives to streamline business effectiveness.
  • Provided mentorship for employees to generate sales, promote effective upselling and cross-sell to improve retail productivity.
  • Conducted analysis to address productivity and employee needs, resulting in improved employee morale.
  • Coached and developed store associates through formal and informal interactions.
  • Encouraged professional growth and talent development in associates to increase performance in all areas.
  • Fielded customer complaints, resolved disputes and answered questions to promote store engagement and effectiveness.
  • Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
  • Handled scheduling for two store shifts across 7-day work weeks to promote proper and adequate staffing.
Education and Training
08/2015
Associate of Science: Emergency Medical TechnologyNational Business College － Salem, VA
05/2019
Bachelor of Science: PsychologyColorado Technical University － Colorado Springs, CO
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Resume Overview

Companies Worked For:

  • Applebee's
  • Rescue Squad
  • Domino's Pizza

School Attended

  • National Business College
  • Colorado Technical University

Job Titles Held:

  • Server
  • Emergency Medical Technician
  • Assistant Store Manager

Degrees

  • Associate of Science : Emergency Medical Technology
    Bachelor of Science : Psychology

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