Server Resume Example
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SERVER
Professional Summary
Diligent Food Service worker with successful history in restaurant settings and dedication to supporting team with hard work and knowledgeable service. Familiar with food safety requirements and taking accurate orders. Skilled at delivering speedy service to maximize satisfaction.
Hardworking Cleaning professional bringing 4 years of experience in Hotel settings. Self-motivated and efficient with ability to handle all facets of facility cleaning. Accustomed to enforcing proper use of hazardous chemicals.
Skills
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Work History
10/2018 to 01/2019ServerMario's Pizzeria | Los Angeles , CA
- Collected credit card, cash and gift certificate payments from customers and made proper change for cash transactions.
- Cleaned outdoor eating area and indoor dining room by wiping tables, placing trash in receptacles and restocking napkin dispensers.
- Kept register accurate through correct billing, payment processing and cash management practices.
- Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
- Prepared beverages and filled food orders for customers.
- Greeted and maintained relationships with regular customers.
- Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
- Replenished food items and other supplies, which included paper products and canned goods to keep pantry well-stocked during busy periods.
08/2018 to 01/2019ServerMario's Pizzeria | Los Angeles , CA
- Kept server areas clean and stocked during service hours to increase efficiency while serving tables.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Used correct cleaning, sanitizing and food handling procedures to maintain optimal protections for customers.
- Performed complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.
- Applied communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Suggested appropriate food and drink pairings to increase per-ticket sales.
- Checked identification to enforce age requirement for alcoholic beverages.
- Collected credit card, cash and gift certificate payments from customers and made proper change for cash transactions.
01/2013 to 10/2017Room ServiceHershey Entertainment & Resorts Company | Hershey , PA
- Carried linens, towels, toilet items and cleaning supplies using wheeled cart for maximum efficiency.
- Kept building entryway glass clean and polished for professional presentation.
- Cleaned elevators, glass and planters in public areas such as lobby, pool and public restrooms.
- Completed laundry services with special attention to care instructions, including hand-washing and dry cleaning.
- Verified that all storage areas and carts were clean and organized.
- Removed waste paper and other trash from premises to designated area.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Returned emptied garbage receptacles to proper locations.
- Waxed and polished wood floors and other woodwork.
- Changed bed linens and collected soiled linens for cleaning.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Spot cleaned walls, carpets and light fixtures.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Vacuumed rugs and carpeted areas in offices, lobbies and corridors.
- Stripped and refinished hard surface floors to maintain quality condition and appearance.
04/2011 to 03/2012CashierGoodwill Of North Georgia | Hampton , GA
- Processed POS transactions, including checks, cash and credit purchases or refunds.
- Reviewed and resolved differences between accounting information and cash drawer.
- Counted cash in register drawer at beginning and end of shift.
- Operated cash register for cash, check and credit card transactions with 100% accuracy.
- Restocked, arranged and organized merchandise in front lanes to drive product sales.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Assisted customers by answering questions and fulfilling requests.
- Arranged paper and electronic payment records to maintain well-organized fill systems and recordkeeping compliance.
- Reviewed weekly sales circulars and monitored price changes.
- Used cash registers and POS systems to request and record customer orders and compute bills.
Education
05/2014High School DiplomaPima Rose Academy , City
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Resume Overview
School Attended
- Pima Rose Academy
Job Titles Held:
- Server
- Room Service
- Cashier
Degrees
- 05/2014 High School Diploma
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