Livecareer-Resume

Server Resume Example

Love this resume?

By clicking Build Your Own Now, you agree to our Terms of Use and Privacy Policy

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Dynamic professional with 12 years experience operating in ever changing environments with

demanding objectives for sales, service and quality. Engaging communicator with exceptional customer service techniques and proven relationship-building and time management skills. Talent for managing multiple tasks simultaneously while exceeding productivity and sales targets Adept at managing client demands to drive satisfaction and promote long-term loyalty.

Skills
  • Service prioritization
  • In-depth food and wine knowledge
  • Point of Sale (POS) system operations
  • Sales techniques
  • Relationship management and client service
  • Personnel training
  • Creative thinker
  • Solution oriented
  • Time management
  • Mobile and web productivity tools; Google, Microsoft
  • Team building
  • Inventory coordination
Education and Training
The New School New York, NY Expected in Degree : Journalism/Photography - GPA :
The George School Newtown, PA Expected in 2009 High School Diploma : - GPA :
Certifications
SafeServ Certified:
Experience
New Castle Hotels Llc - Server
Bangor, ME, 09/2016 - 03/2020
  • Upsold customers and optimized table-turns, outperforming wait staff average sales by up to 30%.
  • Served average of 50 patrons daily at fine dining restaurant with consistent recommendations for exceptional service.
  • Set up dining room to meet hospitality and service standards.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items.
  • Educated incoming staff on menu, memorization strategies and how best read guests to offer the ideal experience.
  • Performed continuous reviews of new wait staff as team leader as well as provided feedback directly to managers.
  • Coordinated optimal guest relations from initial contact through final check-out to boost satisfaction and brand loyalty.
  • Partnered with other servers to manage service to large parties such as receptions and banquets both on and off premises.
New Castle Hotels Llc - SERVER
Jekyll Island, GA, 12/2013 - 09/2016
  • Recorded orders and partnered with team members to efficiently serve food and beverages
  • Promoted desserts, appetizers and specialty drinks
  • Discussed alternative selections with chef for guests with food allergies or gluten-free requests
  • Served average of 60 patrons daily at full service restaurant with consistent recommendations for exceptional service
  • Communicated effectively with kitchen staff regarding customer allergies, dietary needs and other special requests
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Cross-trained as host and helped with tasks such as greeting diners and escorting guests.
  • Instructed new staff members on food handling procedures, service techniques and memorization methods.
  • Maintained a revolving knowledge of all ingredients and allergies associated with each menu item.
  • Promoted specials and seasonal items with detailed descriptions of dishes.
Sunrise Senior Living - SERVER/HOST
Flossmoor, IL, 09/2011 - 11/2012
  • Monitored dining area to assess server capacity and estimate wait times.
  • Offered preferred tables and other special accommodations to VIP customers.
  • Arranged the dining room and set the restaurant in order to optimize efficiency.
  • Managed guest expectations by relaying information regarding reservation times, wait times and restaurant policy.
  • Directed customers to bar area in high-traffic times to maintain satisfaction and increase drink sales.
  • Served average of 20 patrons daily at fine dining restaurant with consistent recommendations for exceptional service.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Communicated effectively with kitchen staff regarding customer allergies, dietary needs and other special requests.
  • Supported management by resolving customer service and food-related issues to maintain guest satisfaction.
  • Helped to plan and execute parties for more than 20 guests, including coordinating menus and preparing tables.
Celebration Hotel Ltd - Banquet Server
Orlando, FL, 06/2008 - 07/2011
  • Worked in multiple venues as part of a dynamic teams.
  • Off-loaded and reloaded large trucks with equipment and decor.
  • Completed opening and closing checklists to facilitate smooth operations.
  • Organized event set up including preparing serving and appetizer trays and setting tables.
  • Arranged stations and tables with fresh tablecloths, tableware and flowers to create appealing tables.
  • Worked within strict time management constraints to effect room turnover between wedding, cocktail hour and reception.
  • Maintained constant organization to ensure supplies could sorted and reloaded to maximise exit efficiency.
  • Coordinated with the bridal party and managed high customer expectations that are associated with important life events.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
  • Prepared and maintained buffet and salad bar by checking temperatures, restocking food and monitoring potential avenues of contamination.
Altru Health System Clinic - Intern
East Grand Forks, MN, 02/2010 - 06/2010
  • Worked well in team environment with a changing group of international members.
  • Learned about off the grid living and naturopath medicine.
  • Studied and participated in the use of permaculture techniques to farm with a focus on preserving the environment.
  • Assisted in processing and packaging good for local sale.
  • Lead the kitchen in conjunction with the kitchen manager.
  • Managed our biweekly kitchen supplies and assisted in restocking for the upcoming weeks.
  • Created organic vegetarian meals for 20 or more farm members and visiting guests.
  • Set up accommodations for eco tour members.
  • Lead ecological tours focusing on native vegetation and permaculture design.
  • Cared for livestock by feeding and watering all animals.
  • Handled various farm tasks, including planting, natural fertilization and pest control.

By clicking Build Your Own Now, you agree to our Terms of Use and Privacy Policy

Disclaimer
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

87Good

Resume Strength

  • Formatting
  • Length
  • Measurable Results
  • Personalization
  • Strong Summary
  • Target Job

Resume Overview

School Attended
  • The New School
  • The George School
Job Titles Held:
  • Server
  • SERVER
  • SERVER/HOST
  • Banquet Server
  • Intern
Degrees
  • Degree
  • High School Diploma

Similar Resume

View All
Server
Server
Server