Restaurant professional with over 15 years of experience in Front of House operations. Friendly, hardworking team player with a passion for food service. Dedicated employee, offering extensive knowledge of hospitality etiquette and superior customer service. Desires a position in a fast-paced, fine dining establishment.
Reliable and punctual
Reliable team worker
Neat, clean and professional appearance
Comfortable standing for long time periods
Delivers exceptional customer service
Create exceptional menu knowledge
ServerOct 2015 to Aug 2017 Spondivits － Atlanta, GAUp-sold additional menu items, beverages and desserts to increase restaurant profits. Took necessary steps to meet customer needs and effectively resolve food or service issues.
Fork Lift OperatorOct 2013 to Oct 2015 Proctor and Gamble － Morrow, GA
ServerAug 2011 to Oct 2013 Applebee's － Stockbridge, GARecorded customer orders and repeated them back in a clear, understandable manner. Promptly reported complaints to a member of the management team.
ServerJun 2010 to Aug 2011 Macaroni Grill － Greensboro, NCQuickly and efficiently processed payments and made accurate change. Maintained a neat, well groomed appearance including impeccable personal hygiene, hair restraint and minimal jewelry that met company standards.
WiaterApr 2008 to Jun 2010 Longhorn Steakhouse － Jonesboro, GAFollowed all established restaurant practices and procedures. Worked well with teammates and openly invited coaching from the management team.
Education and Training
Did not complete full studies, ElectronicsRockingham Community College － Reidsville, NC, USA
Diploma1992McMicheal High School － Madison, NC, USA