Server Resume Example Casa De Suenos

SERVER

Professional Summary

Highly dependable and motivated individual with the ability to multi-task and the drive to want to learn and be a beneficial asset to the position to be filled. Many years of experience with customer service, managing of phone calls, computer programs, office equipment as well as filing of paperwork.

Skills

Dependable

Excellent Communication
Ability to Work Under Pressure
Decision Making
Time Management
Problem-solving
Self-motivation
Flexibility
Conflict Resolution
Leadership
Adaptability
Teamwork Skills
Organization
Active Listening

Fast Learner
Answering Phones
Scheduling
MS Office
Office Equipment

Great Multi Tasker

Work History

Server, 09/2019 to Current
Casa De Suenos – Tularosa, NM

Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
Restocked salad bar and buffet for lunch and dinner service.
Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.
Prepared beverages and filled food orders for customers.
Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.

Server/Bartender, 01/2020 to 09/2020
All American Racetrack And Casino – Ruidoso Downs, NM

Collected credit card, cash and gift certificate payments from customers and made proper change for cash transactions.
Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.
Kept register accurate through correct billing, payment processing and cash management practices.
Monitored guests for intoxication and immediately reported concerns to management.
Cleaned outdoor eating area and indoor dining room by wiping tables, placing trash in receptacles and restocking napkin dispensers.
Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
Checked identification to enforce age requirement for alcoholic beverages.
Greeted and maintained relationships with regular customers.
Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business.
Trained incoming staff on restaurant's practices, culture and procedures to maximize job satisfaction and productivity.

Education Assistant, 07/2014 to 08/2018
Tularosa Elementary School – Tularosa, NM

Partnered with teacher to plan and implement lessons following school's curriculum, goals, objectives and philosophies.
Kept learning environments focused, inclusive and supportive at all times.
Distributed learning materials such as worksheets, textbooks and supplemental activities.
Spoke with parents about student needs to garner additional support.
Tutored struggling students individually and in small groups to reinforce learning concepts.
Maintained student safety in classroom and outside environments.
Worked with individual students to provide personalized educational, behavioral and emotional support.
Kept classrooms clean, neat and properly sanitized for student health and classroom efficiency.

School Secretary , 07/2014 to 08/2018
Tularosa Elementary School – Tularosa , NM

Answered and directed calls using multi-line switchboard.
Organized envelopes, postage and mail correspondence for staff and management, maintaining postage meter and coordinating with delivery and courier services.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Kept reception area clean and neat to give visitors positive first impression.
Received and routed business correspondence to correct departments and staff members.
Answered, responded to and transferred over daily phone calls on multi-line phone system.
Monitored premises, screened visitors, updated logs and issued passes to maintain security.
Assisted coworkers and staff members with special tasks on daily basis.

Education

High School Diploma: 05/2000
Tularosa High School - Tularosa, NM

Associate of Arts: 05/2016
New Mexico State University At Alamogordo - Alamogordo, NM

Associate of General Studies: 05/2013
New Mexico State University At Alamogordo - Alamogordo, NM

Associate in Elementary Education: 05/2016
New Mexico State University At Alamogordo - Alamogordo, NM

Resume Overview

Companies Worked For:

Casa De Suenos
All American Racetrack And Casino
Tularosa Elementary School

School Attended

Tularosa High School
New Mexico State University At Alamogordo

Job Titles Held:

Server
Server/Bartender
Education Assistant
School Secretary

Degrees

High School Diploma : 05/2000
Associate of Arts : 05/2016
Associate of General Studies : 05/2013
Associate in Elementary Education : 05/2016

Server Resume Example

Resume Score: 80%

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