Server Resume Example
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SERVER
Summary
Outgoing individual with three years resturant experience skilled at operating in fast-paced environments with demanding objectives for sales, service and quality. Talent for adapting to changing menus and policies and independently handling customer issues. Analytical problem-solver successful at managing time and preparing for future guests with efficient side work. Also, very knowledgable when it comes to alcohol.
Skills
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Experience
Caterer06/2017 to 03/2018Giant EagleErie , PA
- Maximized customer satisfaction by quickly addressing and resolving complaints with food or service.
- Served guest tables by transporting meals and beverages from kitchen and bar areas.
- Coordinated food service stations and venue accommodations, including setup and tear-down of furniture and equipment per customer guidelines.
- Delivered customer service excellence by promptly filling guests' orders, communicating food requests to kitchen personnel and offering assistance ahead of requests.
- Worked with establishment managers and event coordinators to ensure adequate personnel and appropriation of accommodations were present for event success.
- Verified supplies availability throughout event duration by monitoring and restocking food and service stations.
- Completed opening, closing and shift change tasks to promote store efficiency.
- Accepted payments and made change to process transactions.
- Monitored and counted food stock and supplies to reorder on time.
- Organized food items on serving trays and in carry-out packages to deliver complete orders to customers.
- Provided catering at special functions for diverse clientele.
- Served plated dinners, buffet style dinners and passed hors d'ouevres for parties of 100+
- Worked with food service team members to handle every customer need and build brand loyalty.
- Kept customer and food preparation areas clean and well-organized for maximum efficiency.
Server04/2018 to 11/2019SandestinMiramar Beach , FL
- Checked patrons' identification to ensure minimum age requirements for consumption of alcoholic beverages.
- Prepared salads and appetizers to back up kitchen staff.
- Restocked nonperishables and other items, including condiments and napkins from inventory to keep pantry well-supplied.
- Recorded orders and partnered with team members to efficiently serve food and beverages.
- Assisted individuals in selecting meal options, including entrees and desserts and recommended alternative items for those with food allergies and gluten intolerances.
- Cleaned dining area between guests with efficient sweeping, glass washing and spill removal.
- Managed closing duties, including restocking items and reconciling cash drawer.
- Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items.
- Maintained table settings by removing courses, replacing utensils and refilling beverages promptly.
- Added special garnishes and other finishing touches to improve visual impact of plates and contrast or add flavor to dishes.
- Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
- Communicated effectively with kitchen staff regarding customer allergies, dietary needs and other special requests.
- Arranged each place setting attractively and verified all items were clean and free from water spots and chips.
- Promoted desserts, appetizers and specialty drinks.
- Operated POS terminals to input orders, split bills and calculate totals.
- Completed opening and closing checklists, including emptying trash, safeguarding alcohol and polishing silverware.
- Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins.
Server10/2017 to CurrentSandestinSanta Rosa Beach , FL
- Arranged each place setting attractively and verified all items were clean and free from water spots and chips.
- Discussed alternative selections with chef for guests with food allergies or gluten-free requests.
- Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
- Completed opening and closing checklists, including emptying trash, safeguarding alcohol and polishing silverware.
- Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items.
- Managed closing duties, including restocking items and reconciling cash drawer.
- Promoted desserts, appetizers and specialty drinks.
- Operated POS terminals to input orders, split bills and calculate totals.
- Maintained table settings by removing courses, replacing utensils and refilling beverages promptly.
- Communicated effectively with kitchen staff regarding customer allergies, dietary needs and other special requests.
- Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins.
- Cleaned dining area between guests with efficient sweeping, glass washing and spill removal.
- Upsold customers and optimized table-turns, outperforming wait staff average sales by up to [Number]%.
- Restocked nonperishables and other items, including condiments and napkins from inventory to keep pantry well-supplied.
- Maximized team performance by training new employees on proper food handling, guest expectations and restaurant protocols.
Education and Training
Bachelor of Science: Public Health/NursingExpected in 05/2020Temple UniversityCity, State
- 3.5+ GPA
- Major in Public Health
- After graduation, I am going into Jefferson's BSN program!
- Cum laude graduate from New Foundation's Charter High School
- Volunteer yearly at the Free to Breathe walk!
High School Diploma06/2016New Foundations Charter High SchoolCity
- Honor Roll 2012-2016
- 3.7 GPA
- Cum laude graduate
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Resume Overview
School Attended
- Temple University
- New Foundations Charter High School
Job Titles Held:
- Caterer
- Server
Degrees
- Bachelor of Science : Public Health/Nursing Expected in 05/2020
High School Diploma 06/2016
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