LiveCareer-Resume

server resume example with 1+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary

Hardworking server with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.

Skills
  • Team Leadership
  • Equipment Troubleshooting
  • Maintaining Required Compliance
  • Performance Tracking and Evaluation
  • Recruitment and Hiring
  • Relationship Building
  • Goal Setting
  • Microsoft Office
  • Technical Proficiency
  • Training and Development
  • Onboarding and Orientation
  • Teamwork and Collaboration
  • Cash Handling
  • Documentation and Reporting
  • Decision Making
  • Schedule Oversight
  • Hiring and Training
  • Quality Assurance
  • Flexible Schedule
  • Interpersonal Skills
  • Cost Control
  • Training and Mentoring
  • Scheduling and Coordinating
  • Mentoring and Coaching
  • Verbal and Written Communication
Experience
05/2022 to Current
Server Radisson Hotel Group Saint Louis Park, MN,
  • Satisfied customers by topping off drinks and offering condiments, napkins and other items.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Addressed complaints to kitchen staff and served replacement items.
  • Presented menus to patrons to answer questions about offered items and make suitable recommendations.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Maintained accuracy while handling payments, giving change and printing receipts for customers.
  • Stocked server areas with supplies before, during and after shifts.
  • Resolved customer concerns with friendly and knowledgeable service.
  • Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
  • Verified guest satisfaction with meals and suggested additional items to increase restaurant sales.
  • Developed strong and lasting resident relationships.
08/2021 to 04/2022
Shift Manager University Of Wisconsin Madison Prairie Du Sac, WI,
  • Managed schedules, accepted time off requests and maintained coverage for shifts.
  • Documented receipts, employee hours and inventory movement.
  • Positioned skilled staff in key areas throughout shift to optimize department productivity.
  • Upheld company standards and compliance requirements for operations.
  • Coordinated shift workers for inventory receiving, auditing and restocking.
  • Kept department on-target to meet sales and profit objectives by minimizing waste and pursuing revenue generation opportunities.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Extended existing customer relationships through extensive communication and tried-and-true marketing strategies.
  • Prioritized sanitation, safety and health standards in work areas to meet OSHA requirements.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Satisfied customers by topping off drinks and offering condiments, napkins and other items.
  • Addressed complaints to kitchen staff and served replacement items.
  • Provided exceptional service to high volume of daily customers.
06/2021 to 01/2022
Shift Manager/Key Holder Bell Helicopter Piney Flats, TN,
  • Initiated service consultations by asking customers open-ended questions to learn personal preferences and needs.
  • Managed inventory and stock levels in coordination with purchasing and receiving department.
  • Addressed employee issues and conflicts to provide input, feedback and coaching.
  • Maintained high merchandising standards by building attractive displays and monitoring inventory levels.
  • Supervised receiving and stockroom activities to identify opportunities with inventory and prevent shrinkage.
  • Organized and updated schedules to optimize coverage for expected customer demands.
  • Connected with customers to provide assistance and collect feedback to optimize operations.
  • Taught junior employees proactive strategies to meet operational and sales goals.
  • Maintained store and maintained appearance.
  • Recommended improvements to store procedures.
  • Signed for incoming shipments in manager's absence.
  • Calculated bill totals and tax amounts.
  • Set up visually appealing promotional displays.
  • Evaluated transactions for suspected fraud.
  • Responded to safety and loss prevention incidents.
  • Operated cash register.
  • Organized in-store promotional events.
01/2021 to 12/2021
Textile Designer Goodwill Store City, STATE,
  • Initiated process of adjusting designs in consultation with suppliers to reduce production costs while maintaining hallmark quality standards.
  • Revitalized customer interest in existing product line by creating targeted, on-trend motifs.
  • Adapted high-end designs for mainstream market in line with major brand positioning initiative.
  • Submitted rough drafts to clients and management to gain approval.
  • Followed corporate brand guidelines to enable brand consistency across campaigns and marketing programs.
Education and Training
Expected in 06/2020 to to
High School Diploma:
University High School - Orange City, FL,
GPA:
Certifications
  • Serv Safe - 2 YEARS

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Resume Overview

School Attended

  • University High School

Job Titles Held:

  • Server
  • Shift Manager
  • Shift Manager/Key Holder
  • Textile Designer

Degrees

  • High School Diploma

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