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Server Resume Example

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SERVER
Summary

Proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations. Well-organized, reliable and experienced in setting up displays, restocking shelves and supporting in-store customers with knowledgeable assistance. Enhance store loyalty with unparalleled support.

Effective at choosing items to fulfill customer orders. Excellent sales, service and communication skills. Focused on building customer loyalty with a relationship-oriented approach.

Hardworking and reliable employee with strong ability in time management and problem solving. Offering leadership, collaboration and communication skills. Highly organized, proactive and punctual with team-oriented mentality.

Skills
  • Delivery procedures
  • Mobile ordering understanding
  • Payment processing
  • Product expertise
  • Physical stamina
  • Food safety and sanitation
  • Team member motivation
  • Opening and closing procedures
  • Effective customer upselling
  • Processing payments
  • Problem resolution
  • People skills
  • Leadership
  • Sales expertise
  • Service prioritization
  • Communication
  • Friendly, positive attitude
  • Health department regulations
Experience
Company Name | City, StateServer07/2021 - Current
  • Resolved customer concerns with friendly and knowledgeable service.
  • Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
  • Answered guest questions regarding menu, food and beverage preparation, recipe ingredients and allergens.
  • Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
Company Name | City, StateAmazon Shopper11/2020 - Current
  • Maximized hourly rate by organizing shopping trips and planning efficient routes.
  • Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
  • Communicated with customer to confirm clarity of order.
  • Practiced clean and sanitary shopping with minimal product handling and used safety kits diligently, including face masks and hand sanitizer to protect customers and others.
  • Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
  • Worked quickly to pack orders efficiently and decrease product damage by 98%.
  • Chose top-quality items to fulfill over over 30+ daily customer orders within 4 hours.
Company Name | City, StateHostess 06/2019 - 08/2020
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Stayed attentive to server availability and table turnover to seat guests quickly.
  • Supported management by resolving customer service and food-related issues to maintain guest satisfaction.
  • Escorted guests to seating area, furnished menus and highlighted daily specials to promote positive experience.
  • Offered preferred tables and other special accommodations to VIP customers.
  • Accommodated guests with children and special needs to promote comfortable dining experience.
  • Enhanced guests' experiences by fulfilling special requests during visits.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Cleaned and restocked counter areas, replenished cash drawer and checked server supplies to facilitate operations.
  • Answered questions about food and order statuses for waiting customers.
  • Answered telephone to provide dining information and take party reservations.
  • Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
  • Managed daily card and cash transactions by maintaining payment records and investigating irregularities.
  • Monitored dining area to assess server capacity and estimate wait times.
  • Answered customers' questions about hours, seating, current wait time and other information.
  • Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
  • Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
  • Managed guest expectations by relaying information regarding hours, wait times and specials.
  • Notified server after seating parties in section to facilitate prompt service.
  • Communicated with kitchen staff about cook times to foster customer satisfaction.
  • Set up and decorated menu marketing boards with current meal and drink specials.
  • Supervised activities of dining room staff to maintain service levels and support guest needs.
Company Name | City, StateBakery Sales Associate09/2017 - 06/2019
  • Replenished bakery cases and faced products throughout each shift.
  • Stayed on top of changes in bakery menu to provide customerswith optimal service.
  • Provided customers with detailed information about available services and products in bakery.
  • Used bread slicers and other bakery equipment efficiently to handle high-volume operations needs.
  • Adhered to food safety protocols to protect customers.
  • Consulted with customers to provide advice about designs and document requirements.
  • Answered phone calls, greeted store customers and provided exceptional service every time.
  • Completed timely and thorough shift change procedures.
  • Performed routine upkeep tasks such as replacing ribbons, stocking employee areas and cleaning windows.
  • Recommended optimal merchandise based on customer needs and desires.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Stayed up to date on store promotions, payment policies and security practices.
  • Demonstrated products to customers, discussed features and redirected objections to capture sales.
  • Recommended merchandise to customers based on needs and preferences.
  • Mixed and matched paints according to customer specifications.
  • Set up fresh baked goods in front display, organizing for visibility and to showcase daily specials or items with limited availability or shelf-life.
Education and Training
East Carolina University | City, StateCriminal JusticeExpected in 08/2024
W Tresper Clarke High School | City, StateHigh School Diploma06/2020
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How this resume score could be improved?

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76Average
Resume Strength
  • Completeness
  • Formatting
  • Length
  • Strong summary
  • Clear contact info

Resume Overview

School Attended

  • East Carolina University
  • W Tresper Clarke High School

Job Titles Held:

  • Server
  • Amazon Shopper
  • Hostess
  • Bakery Sales Associate

Degrees

  • Criminal Justice
    High School Diploma

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