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Server Resume Example

Resume Score: 80%

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Jaiden
Means
Professional Summary

Motivated server with 3 months experience successfully serving customers in busy restaurants. Recognized for significantly increasing guest check averages by promoting appetizers, specialty items and unique wine selections. Collaborative, thoughtful team leader with clear, comprehensive and directive supervision.

Organized cashier experienced in handling cash, processing payments and cementing patron relationships with excellent interpersonal abilities. History of carefully managing funds to reduce discrepancies. Service-oriented team member with articulate communication skills and friendly demeanor. Committed and hardworking with 1 year of experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service. Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.

Skills
  • Food and beverage pairings
  • Cash handling expert
  • Tableside service
  • Sales expertise
  • Dining area cleanliness
  • Stocking and Replenishing
  • Menu Memorization
  • Order Accuracy
  • Daily Specials Memorization
  • Communication skills
  • Food running
  • Cash Handling
  • Product upselling
  • Refunds and exchanges
  • Payment collection
  • Customer assistance
  • Credit card processing
  • Cash register operations
  • Liquor Law Compliance
  • Identification Checks
  • Bagging and Packaging
  • Merchandise Restocking
  • Cash Register Operation
  • ID Verification
  • Refund Handling
  • Maintaining Store Appearance
  • Product Restocking
  • Retail Merchandising
  • Receipt and refund issuance
  • Heavy lifting
  • Checkout consistency
  • Inventory management
  • Coupons and gift cards
  • Check cashing
  • Time management skills
  • Cleanliness
  • Purchase assistance
  • Written and verbal communication
  • Adaptability
  • Question responses
  • Cleaning and sanitizing
  • Friendly demeanor
  • Cash register systems
  • Basic math skills
  • Price changes
  • Loss prevention
  • Shelf-cleaning
  • Multi-tasking ability
  • Cash register skills
  • Bagging assistance
  • Product knowledge
  • Payment accepting
  • Order taking
  • Money handling
  • Product Organization
  • Sales
  • Cleaning
  • Guest Services
  • Point of Sale Systems
  • Product Location
  • Issuing Receipts
  • Good Telephone Etiquette
  • Merchandising Knowledge
  • Exceptional Customer Service
  • Cash register operation
  • Relationship building
  • Upselling
  • Sales training
  • Problem-solving skills
  • Merchandising understanding
  • Excellent people skills
  • Multi-tasking strength
  • Adapt to diverse groups
Education
Penn Foster High SchoolOnline Expected in 07/2021High School Diploma
Work History
Olive Garden- Server
Oro Valley , AZ02/2020 - Current
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
  • Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
  • Prepared beverages and filled food orders for customers.
  • Checked identification to enforce age regulations for alcoholic beverages.
  • Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
Walmart- Electronic Sales Associate
Tucson, AZ11/2019 - 02/2020
  • Increased customer satisfaction by resolving phone issues.
  • Worked with all customers to understand needs and provide great service.
  • Tracked stock using company inventory management software.
  • Applied security and loss prevention training toward recognizing risks and reducing store theft.
  • Maintained records related to sales, returns and inventory availability.
  • Maintained organized, presentable merchandise to drive continuous sales.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Trained and developed new sales team associates in products, selling techniques and company procedures.
  • Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Processed product returns and assisted customers with other selections.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise.
  • Pursued resolutions to achieve complete customer satisfaction, including tracking down hard-to-find merchandise at diverse locations.
  • Supported loss prevention goals by maintaining accurate drawers and monitoring shopper behavior.
  • Coordinated efficient restocking of sales floor with current merchandise and accurate signage for current promotions.
  • Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Utilized highly developed interpersonal and people skills to approach customers and engage in conversations.
  • Balanced and organized cash register by handling cash, counting change and storing coupons.
  • Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
  • Greeted customers, helped locate merchandise and suggested suitable options.
  • Checked to see if requested items were available from store's inventory.
  • Processed credit and debit card payments to complete customer buying experience.
  • Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.
  • Displayed merchandise by arranging in appealing and orderly way to boost sales.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Managed efficient cash register operations, including scanning items, processing payments and issuing receipts.
  • Managed promotional in-store signage and displays and re-stocked merchandise from returns or dressing rooms.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Assisted customers with locating and choosing merchandise in any store department.
Walmart- SCO Host
Oro Valley, AZ11/2018 - 11/2019
  • Worked with all customers to understand needs and provide great service.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Worked closely with supervisors to solve problems and handle customer concerns.
  • Assisted customers by answering questions and fulfilling requests.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Helped over 60 or more guests every day by processing payments, monitoring reward accounts and resolving service concerns.
  • Maintained customer satisfaction while handling all product returns quickly and professionally.
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Handled approximately about 50 or more daily credit and cash transactions for customers with accuracy and speed.
  • Assisted customers with locating and choosing merchandise in any store department.
  • Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
I love working out and spending time with friends and family.

When I'm not working I'm either doing school, spending time with my family or working out at my gym. Things that keep me going and having fun. I think having hobby's is amazing because you can keep yourself and your mind active for a more healthy lifestyle.

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Resume Overview

Companies Worked For:

  • Olive Garden
  • Walmart

School Attended

  • Penn Foster High School

Job Titles Held:

  • Server
  • Electronic Sales Associate
  • SCO Host

Degrees

  • High School Diploma

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