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Server Resume Example

Resume Score: 80%

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SERVER
Summary

Outgoing server skilled at operating in fast-paced environments with demanding objectives for sales, service and quality. Talent for adapting to changing menus and policies and independently handling customer issues. Analytical problem-solver successful at managing time and preparing for future guests with efficient side work.

Experienced Waitress bringing enthusiasm, dedication and exceptional work ethic. Trained in customer service with in-depth knowledge of family style cuisine. Highly versatile and adaptable to fast-paced, changing restaurant environments with discerning customers and high standards.

Self-motivated and dependable server capable of achieving high performance with minimal supervision. Proficient in assisting guests with reservations, takeout orders and general inquiries. Offering seven years of experience working in the restaurant industry.

Focused hostess and hostess with knowledge of customer service, time management and effective planning. Skilled at handling phone duties and reservations. Experienced in coordinating large-scale events and intimate dining. Proactive and friendly with over seven years of experience in restaurant industry.

Skills
  • Strong ability to analyze and interpret data.
  • Possess great organizational, verbal, and written communication skills.
  • Matured ability to work well alone or in a team environment.
  • Easy-natured team player who enjoys helping others achieve.
  • Appreciates learning new skills, being challenged, and striving towards improvement in all areas.
  • Open and clear communicator
  • Service-oriented mindset
  • Multitasking and prioritization
  • Flexible
Experience
Server | 07/2014 to 10/2019Rex's Golden Grill - Dearborn, MI
  • Served average of 100 guests a day at an amazing family restaurant with consistent recommendations for exceptional service.
  • Assisted individuals in selecting meal options, including entrees and desserts and recommended alternative items for those with food allergies and gluten intolerances.
  • Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
  • Recommended daily specials, and desserts to guide guests toward more profitable items.
  • Communicated effectively with kitchen staff regarding customer allergies, dietary needs and other special requests.
Hostess/Hostess Manager | 09/2017 to 03/2019Mitchell's Fish Market - Livonia, MI
  • Answered questions about food and order statuses for waiting customers.
  • Explained preparation of various menu items, describing ingredients and cooking methods to customers.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Cleaned seating area and checked restrooms every 30 minutes.
  • Cleaned and restocked front counter areas, got change for register and checked server supplies.
  • Answered customer questions about hours, seating, current wait time and other information.
  • Enhanced guests' experiences by fulfilling special requests during visits.
  • Greeted guests entering restaurant and gathered information to seat groups or place on waitlist, distributing pagers to waiting guests.
  • Placed reservations through phone and email into OpenTable.
  • Made special accommodations for customers by collaborating with front of house staff to move tables and adjust seating.
  • Walked through dining room during service to ensure guest satisfaction and advise servers and bussing staff of specific service needs.
  • Answered telephone to provide establishment information and take party reservations.
  • Assisted kitchen staff with food counts by determining number of items required for complete service.
  • Helped to plan and execute parties for more than ten guests, including coordinating menus and preparing tables.
  • Answered phones politely and promptly, accurately recording and confirming reservations.
  • Accommodated guests with special needs, including accommodations for child seats and wheelchairs.
  • Set up and decorated menu marketing boards with current specials information and drink features.
  • Managed closing duties, including restocking items and reconciling cash drawer.
  • Answered customers' questions about hours, seating, current wait time and other information.
  • Trained all new hostesses' and provided them the knowledge they needed.
  • Completed opening and closing checklists, including emptying trash, safeguarding alcohol and polishing silverware.
Receptionist | 07/2016 to 09/2016Modern Michigan Pshychology - Dearborn, MI
  • Generated shipment invoices, prepared packages and set up courier deliveries for customers.
  • Gathered, sorted, distributed and sent mail and packages.
  • Sorted incoming mail and directed to correct personnel each day.
  • Greeted visitors, assessed needs and directed to appropriate personnel.
  • Welcomed visitors upon entrance, answered inquires and directed questions or appointments to appropriate personnel.
  • Directed clients to appropriate personnel to address concerns, resolve complaints or answer account-related questions.
  • Met incoming customers with professional approach and provided friendly, knowledgeable assistance.
  • Scheduled appointments based on the psychiatrist's availability and established load parameters.
  • Answered and directed incoming calls using multi-line telephone system.
  • Took accurate messages for staff and management to facilitate open and speedy communication.
  • Responded to telephone inquiries from clients and therapists and delivered information to inform and educate callers.
  • Coordinated daily and weekly schedules and monthly calendar obligations for therapy appointments.
  • Organized and updated daily/weekly schedules as well as monthly calendar obligations for various levels of management and staff.
  • Scheduled appointments based on the therapists availability and established load parameters.
  • Managed and controlled office supply inventory to ensure timely ordering or requisition of depleted or low-level stock.
Education and Training
Dearborn High School - - Dearborn,MI | | High School Diploma06/2015
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Resume Overview

Companies Worked For:

  • Rex's Golden Grill
  • Mitchell's Fish Market
  • Modern Michigan Pshychology

School Attended

  • Dearborn High School

Job Titles Held:

  • Server
  • Hostess/Hostess Manager
  • Receptionist

Degrees

  • Dearborn High School - Dearborn , MI | High School Diploma

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