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Server Resume Example

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SERVER
Professional Summary

Agile and adaptable team leader with stellar motivational approach, upbeat nature, and ability to adapt and create solutions to problems. Skilled in training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction. Experience selling products to clients, and maintaining customer satisfaction.

Skills
  • Employee performance evaluations
  • Staff Supervision
  • Financial Management
  • Employee scheduling
  • Staff Management
  • Verbal and written communication
  • Cash handling
  • Recruiting and Interviewing
  • Negotiation
  • Business planning
  • Training
  • Business Development
  • Transitional support
  • Writing assessments
  • Composition writing
  • Sales expertise
  • Service Calls
  • Referrals
  • Company products
  • Sales and Marketing
  • Client Service
Work History
Spankies LLC- Server
Cookeville, TN08/2019 - Current
  • Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
  • Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
  • Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Greeted and maintained relationships with regular customers.
  • Checked identification to enforce age regulations for alcoholic beverages.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Applied communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
  • Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests.
  • Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
  • Assisted with bartending duties during high-volume shifts.
  • Determined customer preferences to suggest appropriate cocktails and increase alcohol sales.
  • Maintained accuracy and efficiency when processing sales transactions.
Roots Salon LLC- Assistant Manager
Cookeville, TN07/2019 - 11/2019
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Established and optimized schedules to keep coverage and service in line with forecasted demands.
  • Monitored employee performance and developed improvement plans.
  • Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
  • Assisted Manager in interview process of prospective employees and provided feedback.
  • Handled customer service by dealing with complaints, organizing stock and answering customer questions.
  • Achieved recognition from senior management for contribution to store success, including managing sales, employees and operations to foster optimal performance.
  • Advanced to keyholder and assistant manager-in-charge in manager's absence.
  • Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
  • Managed 7 hairdressers successfully in fast-paced environment through proactive communication and positive feedback.
Sylvan Learning Center- Tutoring Supervisor
Cookeville, TN10/2017 - 10/2018
  • Developed student confidence though attentive instruction in Math and English, K-12, applying positive reinforcement strategies.
  • Assisted children with daily homework tasks by uncovering and removing obstacles to success.
  • Worked with students in classrooms, small study areas or home environments to provide educational support.
  • Worked with all-grade students on reading comprehension.
  • Collaborated with parents to create tutoring sessions appropriate for student's age, learning preference and learning style.
  • Tracked learning progress in order to identify opportunities to enhance tutoring methods and help students achieve their scholastic goals.
  • Motivated students towards learning and studying to build self-confidence and reduce anxiety of failure in writing.
  • Structured activities for interactive learning, including word analysis, reading understanding and fluency skills.
  • Improved test scores by focusing on reading comprehension, math, and Algebra 1 tactics through one-on-one tutoring sessions.
  • Managed Crossville, TN, location.
Education
Volunteer State Community CollegeCookeville, TNExpected in 05/2021Associate of Science: Design

Currently holding a 3.8 GPA, I was honored to be offered a position as a Volunteer State Student Ambassador in 2017-2018, before taking time off to decide between my career-choices.

  • Continuing education in Design.
  • Dean's List Fall Semester 2017.
  • Led study groups for History 1020.
  • Was exempt from first semester English class due to making a 32 on ACT English.
  • Plan to continue Education with a minor in English, Major in Design after graduating with Associates Degree in the Spring of 2021.
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Resume Overview

Companies Worked For:

  • Spankies LLC
  • Roots Salon LLC
  • Sylvan Learning Center

School Attended

  • Volunteer State Community College

Job Titles Held:

  • Server
  • Assistant Manager
  • Tutoring Supervisor

Degrees

  • Associate of Science : Design

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