Server Resume Example
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SERVER
Professional Summary
Dedicated Server well-versed in food and beverage operations as well as guest services. Experienced in managing large-scale events or intimate gourmet dining and bistro/bar service. Successful at building relationships with guests to increase loyalty and repeat business. Dedicated to providing elevated service and unforgettable guest experiences. Detailed organizer of service operations with versatility in stressful circumstances. Efficient with over 25 years experience in casual and fine dining.
Skills
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Work History
Server, 05/2013 to 09/2020
Cheddar's – Lansing , MI
Cheddar's – Lansing , MI
- Kept updated knowledge of menu and daily features, recommending specific items according to preferences and food allergies.
- Enhanced operational efficiency by using slow periods to restock employee and guest supplies, including ice, condiments, utensils, napkins, trays, paper towels,delivery bags and all beverages.
- Trained all new employees and implemented new training operations and schedules.
- Set up glassware, tables and wine for intimate wine dinners of 30-50 guests. Then served them 5 course dinner with wine parings.
- Always in the top two for highest sales in food and wine.
- Worked with Squirrel, Aloha, Square and Micros POS system to place orders and manage bills for guests.
- Kept register accurate through correct billing, payment processing and cash management practices.
- Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
- Applied comprehensive knowledge of wine, beer and liquor to pair with appetizers, salads, entrees and desserts.
- Greeted and maintained relationships with regular guests.
- Helped guests place orders, explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables working efficiently to keep dining room and work areas clean.
Server/Bartender/Assistant Manager, 11/2011 to 03/2013
Truffles Grill – City , STATE
Truffles Grill – City , STATE
- Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Kept register accurate through correct billing, payment processing and cash management practices.
- Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
- During busy times worked all aspects of the restaurant. Teamwork makes everything better.
- Arranged tables for guests, following established preparation procedures to provide guests with excellent experiences and foster repeat business.
- Bussed and reset tables while working efficiently to keep dining room and work areas clean.
- Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
- Applied comprehensive knowledge of wine, cider and beer as well as appropriate entree pairings.
- Prepared beverages and delivered food orders.
Server/ Bartender/Shift Manager, 02/1994 to 02/2004
The Keg – City , STATE
The Keg – City , STATE
- Developed unique drink and cocktail offerings on monthly basis as part of seasonal offerings.
- Took guests orders and capitalized on opportunities to sell special beverage and food options.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Assisted servers with specialty drinks orders by preparing on-demand items without delay.
- Polished glassware, bussed tables and removed debris to keep guests areas fresh and clean.
- Applied excellent organizational and multitasking abilities to handle simultaneous guests, team and business needs while avoiding unnecessary delays or errors.
- Managed accurate register and produced daily sales reports backing up inventory usage numbers.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Created balanced shift schedules to keep bar reasonably staffed during peak periods and maximize earnings for bartenders.
- Supervised and trained staff on preparing and delivering drinks, handling food and money and setting up bar at beginning of shift and breaking down at end of shift to facilitate operations.
- Oversaw and monitored all cash drawers and reconciled drawers against cash register reports at close of business.
- Scheduled parties, banquets or sporting events and allocated optimal staff and resources to properly execute.
Education
Palm Beach Lakes High School - City, State
GEDPierce College - City
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Resume Overview
School Attended
- Palm Beach Lakes High School
- Pierce College
Job Titles Held:
- Server
- Server/Bartender/Assistant Manager
- Server/ Bartender/Shift Manager
Degrees
- GED
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