, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
:
Professional Summary
Outgoing Job Title with experience working both FOH and BOH. Focused and hardworking team member knowledgeable in food safety and sanitation guidelines. Commended for having solid attendance record and delivering exceptional customer service.
Versatile Job Title with exceptional communication and multi-tasking ability. Proven success providing high-quality customer service in fast-paced, high-stress environments. Generate thoughtful recommendations and accommodate dietary restrictions.
Service-oriented Job Title with Number years of experience in restaurant operations. Dependable, quality-focused professional well-versed in serving delicious food and beverages while maintaining dining, kitchen and cleanliness standards. Collaborative team leader with comprehensive background of equitable supervision.
Reliable employee seeking Job Title position. Offering excellent communication and good judgment.
Prepared restaurant delivery side station by assembling and arranging plastic takeout bags, boxes, condiments and utensils.
Selected food from storage and serving areas to place food in takeout bags, serving trays and dishes.
Utilized Software to record orders and special requests, relaying orders to kitchen staff.
Maintained clean, sanitary work station by removing trash, sweeping floors and wiping down countertops.
Answered to-go order phone calls, conveying menu options over telephone and accurately estimating time of delivery.
Operated cash register to accept cash, debit and credit card payments from customers.
Reviewed orders to determine appropriate delivery inclusions such as utensil type and quantity, napkins, straws and promotional coupons.
Arranged items in containers and bags, taking care to segregate items by temperature and optimize loading order to maximize stability of to-go containers and protect food during transportation.
Determined appropriate individually-packaged condiment servings for inclusion in each order following standard menu specifications as well as specific customer requests.
Engaged with guests making food and beverage decisions, advising on menu item availability, specials and popular meal combinations and drink pairings.
Washed hands regularly throughout shift to comply with safety and sanitation protocol.
Called and updated customers on order status and alerted when menu items ran out before kitchen processed orders, making changes and suggesting alternatives to preserve customer satisfaction.
Utilized standard greetings and telephone etiquette when addressing and speaking with guests.
Maintained neat and organized work areas to comply with food handling and safety regulations.
Increased drink, appetizers, entree and dessert orders by suggestively selling daily specials or popular items.
Transacted food and drink orders at POS in person and by phone.
Adhered to food and drink packaging guidelines to optimize freshness.
Greeted and acknowledged guests and delivery drivers to foster highest level of service.
Kept take-out area well-stocked to facilitate speedy service.
Retained full knowledge of menu and ingredients to address food allergy questions.
Customer Service Representative, 07/2015 - 07/2016 Renown Health – Sparks, NV,
Provided primary customer support to internal and external customers.
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Recorded account information to open new customer accounts.
Updated account information to maintain customer records.
Processed customer adjustments to maintain financial accounts.
Answered customer telephone calls promptly to avoid on-hold wait times.
Offered advice and assistance to customers, paying attention to special needs or wants.
Answered product and service questions, suggesting other offerings to attract potential customers.
Recommended products to customers, thoroughly explaining details.
Responded to customer requests for products, services and company information.
Met customer call guidelines for service levels, handle time and productivity.
Promised best prices for Type customer services and maintained accuracy when determining quotes.
Responded proactively and positively to rapid change.
Reached out to customers after completed sales to suggest additional service or product purchases and inquire about needs or concerns.
Entered orders into Type computer database system.
Provided ongoing guest service.
Handled Type customers in fast-paced Type setting in coordination with solid team of Number customer service associates.
Maintained up-to-date knowledge of product and service changes.
Contacted clients to verify account information and maintain accuracy, resulting in Number% increase in client satisfaction.
Delivered prompt service to prioritize customer needs.
Handled over Number calls per shift signing up new customers, retrieving customer data, presenting relevant product information and cancelling services.
Followed up with customers about resolved issues to maintain high standards of customer service.
Communicated professionally with colleagues, freelancers and clients.
Sandwich Artist, 12/2014 - 11/2015 SUBWAY®Restaurants – City, STATE,
Assisted customers in choosing menu items by providing food complementing information.
Shared information with customers about menu items, preparation methods and ingredients.
Trained team members to prepare sandwiches and other items according to instructions.
Greeted guests, promoted specials and took orders.
Interpreted food order slips per shift to prepare food according to customer orders.
Organized freezers, refrigerators and storage rooms by receiving, recording and moving food and beverage supplies and products.
Identified price of goods and calculated bills with optical price scanners, calculators and cash registers.
Executed sandwich artistry duties with very low occurrence of errors.
Met sales targets by encouraging customers to buy extra food items such as drinks, desserts and sides.
Operated manual and electric appliances to peel, slice and trim food.
Prepared salads, soups and sandwiches for customers.
Filled out daily shift log to record amount of food prepared, used and leftover.
Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
Kept drawer balanced by accurately processing cash, credit and debit payments.
Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
Prepared recipe ingredients by washing, peeling, cutting and measuring.
Observed customer purchases in line and differentiated between standard portions.
Kept kitchen, counter and dining areas cleaned and sanitized.
Accurately operated cash register to process customer payments.
Education
Core 40 Diploma : , Expected in 03/2014 - Perry Meridian High School - Indianapolis, IN GPA: Status -
: , Expected in - Indiana University East - Richmond, IN GPA: Status -
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