LiveCareer-Resume

server resume example with 6+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Sociable Server offering 30 years of experience delivering friendly, prompt service to customers. Skillful in making personalized menu recommendations and managing closing duties. In-depth knowledge of POS system operations and food safety and sanitation regulations.

Dynamic Waiter experienced in FOH and BOH functions. Engaging communicator with exceptional customer service and food-handling skills. Skilled in memorizing menu items and taking accurate drink and food orders.

Skilled server offering expertise in order taking, money handling and product promotion. Greets guests with genuine smile, builds rapport and promotes enjoyable dining experience. Maintains thorough knowledge of menu to make recommendations.

Skills
  • Special dietary requirements
  • Buffet setup and takedown
  • Menu memorization
  • Dining customer service
  • Check payment processing
  • Food safety understanding
  • High-volume dining
  • Effective customer upselling
  • Point of Sale (POS) system operations
  • Liquor, wine and food service
  • Table Bussing
  • Sales Techniques
  • Menu knowledge
Experience
09/2017 to Current Server Proper Hospitality | Los Angeles, CA,
  • Greeted customers, answered questions, and recommended specials to increase profits.
  • Operated POS terminals to input orders, split bills, and calculate totals.
  • Satisfied customers by topping off drinks and offering condiments, napkins, and other items.
  • Promoted desserts, appetizers, and specialty drinks to optimize sales.
  • Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Prepared salads, appetizers, and garnishes to assist kitchen staff.
  • Increased beverage sales with food and drink pairing suggestions to suit unique customer preferences.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet, and tidying up server stations.
  • Provided exceptional service to high volume of daily customers.
  • Maintained accuracy while handling payments, giving change and printing receipts to customers.
  • Stocked server areas with supplies before, during and after shifts.
  • Resolved customer concerns with friendly and knowledgeable service.
  • Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Developed strong and lasting resident relationships.
  • Greeted newly seated guests promptly, filled water glasses and brought bread to table.
  • Answered guest questions regarding menu, food and beverage preparation, recipe ingredients and allergens.
  • Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
  • Checked identification to verify minimum age requirements for consumption of alcoholic beverages.
  • Presented menus to patrons, answered questions about menu items, and made recommendations.
  • Observed eating patterns of residents to record proper nutrition during meal times.
  • Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
  • Documented food orders and ran items to guest tables in dining room.
  • Completed final preparations of dishes and quickly delivered items to customers.
  • Relayed orders and special requests to cooks.
  • Calculated charges, issued table checks, and collected payments from customers.
  • Handled special customer requests for separate checks and menu substitutions.
  • Provided timely checks on guest needs and brought requests.
  • Calculated accurate bill amounts and processed cash and credit card payments.
  • Restocked tables, wait staff areas and order staging areas.
  • Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
  • Presented menus to patrons to answer questions about menu items and make recommendations.
  • Transported dirty tableware from dining room to dishwashing area for proper cleaning.
  • Relayed orders to service bar and kitchen via point-of-sale register system.
  • Refilled drinks and checked with diners to meet specific needs.
  • Utilized POS system to total meal costs and add taxes for final bill calculation.
  • Suggested additional items to customers to increase restaurant sales.
  • Checked identification to verify minimum age requirements for consumption of alcohol beverage.
09/2015 to 09/2017 Server Proper Hospitality | Austin, TX,
  • Greeted customers, answered questions, and recommended specials to increase profits.
  • Operated POS terminals to input orders, split bills, and calculate totals.
  • Satisfied customers by topping off drinks and offering condiments, napkins, and other items.
  • Promoted desserts, appetizers, and specialty drinks to optimize sales.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Prepared salads, appetizers, and garnishes to assist kitchen staff.
  • Arranged place settings with clean tablecloths, napkins, and tableware to prepare for incoming guests.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet, and tidying up server stations.
  • Stocked server areas with supplies before, during and after shifts.
  • Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Developed strong and lasting resident relationships.
  • Greeted newly seated guests promptly, filled water glasses and brought bread to table.
  • Implemented sanitary food handling, holding and service protocols.
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
  • Documented food orders and ran items to guest tables in dining room.
  • Provided timely checks on guest needs and brought requests.
  • Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
  • Transported dirty tableware from dining room to dishwashing area for proper cleaning.
  • Refilled drinks and checked with diners to meet specific needs.
  • Utilized POS system to total meal costs and add taxes for final bill calculation.
  • Checked identification to verify minimum age requirements for consumption of alcoholic beverages.
06/2015 to 05/2016 Cashier/Food Service Worker Compass Group Usa Inc | Los Angeles, CA,
  • Greeted customers promptly and responded to questions.
  • Maintained work area and kept cash drawer organized.
  • Counted and balanced cashier drawers.
  • Cleaned and stocked front-end areas with register tapes and ribbons.
  • Complied with cash handling procedures to meet regional cashier variance policy.
  • Welcomed customers, offering assistance to help find store items.
  • Processed customer payments quickly and returned exact change and receipts.
  • Kept check-out areas clean, organized, and well-stocked to maintain attractive store.
  • Built and maintained productive relationships with employees.
  • Kept store operations efficient and tasks current by carrying out daily store opening, closing and shift change actions in full.
  • Placed merchandise in bags or boxes and gave packages to customers.
  • Answered phone calls to assist customers with questions and [Type] orders.
  • Counted drawers at start and end of shifts to validate daily records and uphold accounting accuracy.
  • Processed efficient and accurate cash, check, debit, and credit card payments using Point-of-Sale system.
  • Unboxed new merchandise and added to shelves in accordance with planograms and stock rotation policies.
05/2015 to 09/2015 Cook/Prepared Foods Team Member Mitchell's Marinea | City, STATE,
  • Removed food items from inventory and restocked refrigerated and frozen cases to maintain product availability.
  • Observed key food safety procedures by checking proper storage and appropriate temperatures for cold and frozen items.
  • Peeled, chopped and sliced produce for use in cold and cooked items.
  • Delivered exceptional service to meet customers' prepared foods needs.
  • Replenished and organized department supplies throughout each shift.
  • Prepared products for retail sale by weighing and packaging specified amounts.
  • Helped management stay on top of supply needs by sharing information about low or spoiled inventory.
  • Prepared variety of foods according to exact instructions and recipe specifications.
  • Distributed food to service staff for prompt delivery to customers.
  • Adhered to food safety and sanitation protocols to reduce germ spread.
  • Prepared workstations with ingredients and tools to increase efficiency.
  • Restocked cupboards, refrigerators and service stations with new food items or supplies.
  • Cleaned and sanitized kitchen equipment, utensils, and work stations.
Education and Training
Expected in 06/1990 to to High School Diploma | Shape American High School , Shape , Belgium GPA:

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Resume Overview

School Attended

  • Shape American High School

Job Titles Held:

  • Server
  • Server
  • Cashier/Food Service Worker
  • Cook/Prepared Foods Team Member

Degrees

  • High School Diploma

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