server resume example with 10+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
:
Professional Summary
Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty. I'm an organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. I'm passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Skills
Scheduling and calendar management
Filing and data archiving
Social media knowledge
Staff Management
Office administration
Scheduling
Invoice Processing
Team Leadership
Clerical support
Clear oral/written communication
Friendly nature
Excellent multi-tasking ability
Organizational skills
Work History
Server, 03/2008 - 11/2009 Healthcare Services Group – Bossier City, LA,
Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
Kept register accurate through correct billing, payment processing and cash management practices.
Worked with POS system to place orders, manage bills and handle complimentary items.
Bussed and reset tables to keep dining room and work areas clean.
Used slow periods to restock supplies, ice, trays and delivery bags.
Cultivated warm relationships with regular customers.
Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
Printed dining checks with total due, collected payment and offered receipts to complete transactions.
Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Preschool Teacher, 10/2006 - 02/2008 Kindercare – Crescent Springs, KY,
Identified signs of emotional and developmental problems in children and reported to parents.
Maintained organized, fun and interactive classroom to help children feel safe.
Developed curriculum to advance physical, emotional, social and cognitive growth of children.
Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
Addressed behavioral and learning issues with parents and daycare management.
Established positive communication with parents in daily conversation and formal conferences.
Gave one-on-one attention to children while maintaining overall focus on entire group.
Monitored students' academic, social and emotional progress and recorded in individual files.
Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
Allowed for ample outdoor discovery time in schedule each day.
Supervised students and enforced discipline during classroom and playground activities.
Kept students on-task with proactive behavior modification and positive reinforcement strategies.
Took over class for regular classroom teacher, managing assignments, student needs and recordkeeping.
Upheld classroom routines to support student environments and maintain consistent schedules.
Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
Implemented outlined grading and assessment techniques to document growth, development and knowledge advancements during teacher absence.
Assigned, explained and graded homework.
Organized and cleaned teaching areas after daily use to maintain high standards for returning teachers or other substitutes.
Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
Provided instruction for students in core subject areas.
Maintained day-to-day classroom management and discipline to promote learning initiatives.
Supervised lunchroom and recess activities.
Administered and graded tests and quizzes and reported performance to primary teacher.
Co-Owner, 06/1999 - 10/2002 Marriott International – Providence, RI,
Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Evaluated employee performance and conveyed constructive feedback to improve skills.
Maintained store equipment, printers and fax machines.
Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
Identified and communicated customer needs to supply chain capacity and quality teams.
Education
: , Expected in 05/1996 - Caverna High School - Horse Cave, KY GPA: Status -
Bachelor Of Science And/with Education Degree: Elementary Education , Expected in 05/2005 - Western Kentucky University - Bowling Green, KY GPA: Status -
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