, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
Home: (555) 432-1000
Cell:
resumesample@example.com
:
Professional Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
Assist Customers
High-Volume Dining
Process Payments
Seating Assignment Preparation
Buffet Setup and Takedown
Order Accuracy
Dining Area Maintenance
Food and Beverage Pairings
Train Employees
Dish Preparation
Order Supplies
Special Dietary Requirements
Quality Control
Suggestive Selling
Sales Expertise
To-Go Order Preparation
Cash Handling
Guest Relations Management
Food Preparation and Safety
Dining Customer Service
Food Sales and Promotion
Work History
Server, 11/2022 to Current Kisco Senior Living, Llc – Sandy, UT,
Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
Cultivated warm relationships with regular customers.
Worked with POS system to place orders, manage bills and handle complimentary items.
Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Explained menu items and suggested appropriate options for food allergy concerns.
Bussed and reset tables to keep dining room and work areas clean.
Used slow periods to restock supplies, ice, trays and delivery bags.
Kept register accurate through correct billing, payment processing and cash management practices.
Checked identification for minimum age for sale of alcoholic beverages.
Supervised restocking of salad bar and buffet for lunch and dinner service.
Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
Increased sales significantly by upselling higher-end products to customers.
Noted special patron requests and followed up with kitchen to confirm delivery.
Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
Answered customers' questions, recommended items and recorded order information.
Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Quickly and clearly communicated dining orders to kitchen staff, directing attention to special requests or dietary restrictions.
Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
Asked customers for feedback, solved problems and filled drinks throughout meal.
Front of House Team Member, 08/2021 to 12/2023 Chick-Fil-A – Owensboro, KY,
Assisted servers with delivering food, filling beverages and retrieving items for guests.
Trained new staff in front-of-house procedures, customer relations and cleaning.
Established welcoming atmosphere by greeting each guest warmly.
Stayed ready for quick turnovers by pre-bussing tables.
Reset tables between guests by restocking low items and wiping down surfaces.
Serviced bathroom by cleaning surfaces and replacing soap.
Kept hostess station neat and clean with well-stocked supplies.
Disinfected frequently touched between guests to minimize infection risks.
Helped guests at tables when in need of assistance.
Utilized POS system to receive and process food and beverage orders.
Served and assisted diners by carrying plates of food, taking and delivering beverage orders and refilling glasses.
Verified prepared food met standards for quality and quantity before serving to customers.
Kept register accurate through correct billing, payment processing and cash management practices.
Pizza Maker, 07/2022 to 11/2022 Schwan's Company – Allentown, PA,
Operated pizza oven and other kitchen equipment safely to protect team members from harm and equipment from damage.
Prepared raw materials for cooking by cutting vegetables and preparing dough.
Shared information with customers about menu items, preparation methods and ingredients.
Completed training to learn additional techniques for making new and seasonal items.
Collaborated with manager immediately when serious equipment failures occurred to resolve quickly and avoid slow-downs.
Coached new workers on store policies, pizza making and dough preparation.
Oversaw inventory and restocked ingredients following First-In First Out (FIFO) method to minimize spoilage.
Reduced ingredient waste when creating pizzas by following pan size, dough quantity requirements and topping measurements.
Education
High School Diploma: , Expected in 05/2024 to New Manchester High School - Douglasville, GA GPA:
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