Uncommon ability to understand clients needs and wants.
Accuracy and attention to details.
Excellent team player.
Able to work varied shifts, including weekends and holidays.
Fluent in English, Russian, Ukrainian.
In-depth knowledge of using computers, basic workplace equipment including fax machine, photo copier, printer.
Highlights
Guest services
Inventory control procedures
Merchandising expertise
Loss prevention
Cash register operations
Product promotions
Education
Kharkiv State University of Food Technology and TradeKharkov, Expected in 2007 – –Bachelors in International Economics:International Economics - GPA:
High schoolSeverodonetsk, Lugansk regionExpected in 2003 – –High School Diploma: - GPA:
Accomplishments
Experience
Ruth's Chris Steak House, Inc. - Server Tulsa, OK, 01/2011 - Current
Greet guests and take orders.
Inform customers of the day's specials.
Describing menu and drinks.
Deliver orders to the kitchen personally or punch in to the system.
Ensure accuracy of order before serving.
Ensure food is serve on time.
Serving food and drinks.
Assist in busing and resetting tables.
Provided friendly and attentive service.
Generating bills and handling money.
Vca Antech, Inc. - Front Desk Eads, TN, 04/2007 - 10/2008
Welcome and register guests.
Handle guests check in and check out professionally and in a welcoming manner.
Issue room key and forward instructions to Bell Person.
Make changes and confirm reservations.
Provide maximum quality of service to the guests.
Experience in computing bill, collecting payments, making change.
Assisted guests with common services and answered any general questions.
Answered department telephone calls within two rings, using correct salutations and telephone etiquette.
Delivered requested items to guests’ rooms.
Referred guests to local restaurants and recommended attractions in the area.
Tez Tour Travel Company - Guide-transferman City, STATE, 04/2006 - 09/2006
Provided informations on tourists attractions and historical sites.
Ensures that tourists are comfortably settled in the hotels.
Handles emergency situations: manage sudden changes on modifications to the tour.
Discusses other tours and interesting activities with tourists and try to sign them into these.
Tez Tour Travel Company - Transferman City, STATE, 04/2005 - 09/2005
Meeting tourists at the airport.
Leading tour groups to different excursions and historical places.
Provide first information about the country,weather, hotels services, shopping, dining, etc.
Accompany guests to different facilities and dinning places.
Skills
Excellent customer service skills.
Good time management skills.
Superb communication skills.
Ability to stand and walk for extended period of time.
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
resume Strength
Length
Personalization
Target Job
Resume Overview
School Attended
Kharkiv State University of Food Technology and Trade
