(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
  • Wide experience in customer service and travel.
  • Professional appearance and demeanor.
  • Ability to manage multiple tasks.
  • Uncommon ability to understand clients needs and wants.
  • Accuracy and attention to details.
  • Excellent team player.
  • Able to work varied shifts, including weekends and holidays.
  • Fluent in English, Russian, Ukrainian.
  • In-depth knowledge of using computers, basic workplace equipment including fax machine, photo copier, printer.
  • Guest services
  • Inventory control procedures
  • Merchandising expertise
  • Loss prevention
  • Cash register operations
  • Product promotions
Kharkiv State University of Food Technology and Trade Kharkov, Expected in 2007 Bachelors in International Economics : International Economics - GPA :
High school Severodonetsk, Lugansk region Expected in 2003 High School Diploma : - GPA :
Ruth's Chris Steak House, Inc. - Server
Tulsa, OK, 01/2011 - Current
  • Greet guests and take orders.
  • Inform customers of the day's specials.
  • Describing menu and drinks.
  • Deliver orders to the kitchen personally or punch in to the system.
  • Ensure accuracy of order before serving.
  • Ensure food is serve on time.
  • Serving food and drinks.
  • Assist in busing and resetting tables.
  • Provided friendly and attentive service.
  • Generating bills and handling money.
Vca Antech, Inc. - Front Desk
Eads, TN, 04/2007 - 10/2008
  • Welcome and register guests.
  • Handle guests check in and check out professionally and in a welcoming manner.
  • Issue room key and forward instructions to Bell Person.
  • Make changes and confirm reservations.
  • Provide maximum quality of service to the guests.
  • Experience in computing bill, collecting payments, making change.
  • Assisted guests with common services and answered any general questions.
  • Answered department telephone calls within two rings, using correct salutations and telephone etiquette.
  • Delivered requested items to guests’ rooms.
  • Referred guests to local restaurants and recommended attractions in the area.
Tez Tour Travel Company - Guide-transferman
City, STATE, 04/2006 - 09/2006
  • Provided informations on tourists attractions and historical sites.
  • Ensures that tourists are comfortably settled in the hotels.
  • Handles emergency situations: manage sudden changes on modifications to the tour.
  • Discusses other tours and interesting activities with tourists and try to sign them into these.
Tez Tour Travel Company - Transferman
City, STATE, 04/2005 - 09/2005
  • Meeting tourists at the airport.
  • Leading tour groups to different excursions and historical places.
  • Provide first information about the country,weather, hotels services, shopping, dining, etc.
  • Accompany guests to different facilities and dinning places.
  • Excellent customer service skills.
  • Good time management skills.
  • Superb communication skills.
  • Ability to stand and walk for extended period of time.

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School Attended

  • Kharkiv State University of Food Technology and Trade
  • High school

Job Titles Held:

  • Server
  • Front Desk
  • Guide-transferman
  • Transferman


  • Bachelors in International Economics
  • High School Diploma

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